Systems & Operations Optimization Manager

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Air Logistics Operations Optimization Manager is responsible for optimizing and harmonizing national Air Logistics operations by implementing practical, hands-on improvements across processes, systems, and tools. The role focuses on leading initiatives and projects that enhance service delivery, operational efficiency, and cost optimization in alignment with global standards.

How you create impact

• Drive continuous improvement of Air Logistics operations by reviewing operational workflows and implementing hands-on, practical solutions across other department and operational units
• Optimize and standardize ways of working in line with global Air Logistics standards, processes, and internal systems
• Lead and manage national operations optimization projects and initiatives with a clear focus on service delivery improvement and cost efficiency
• Collaborate closely with Operations Managers of other departments, Global Operations Optimization teams, and other Global Air Logistics stakeholders
• Own the end-to-end lifecycle of optimization initiatives, including concept definition, operational validation, implementation, and success tracking
• Act as the national interface for other teams, supporting system implementation, testing, and process alignment
• Drive process improvements in collaboration with the internal system and other enabling functions
• Lead and coordinate the National Operations Optimization Team, where applicable

What we would like you to bring

• Bachelor’s or master’s degree in supply chain management, Product Management, or a related field
• 3+ years of experience in Air Logistics operations, optimization, or supply chain management
• Strong project management expertise with proven experience leading cross-functional initiatives
• Extensive knowledge of Air Logistics services, operational processes, and carrier/supplier relationships
• High proficiency in Air Logistics systems
• Strong analytical, problem-solving, and change management capabilities
• Excellent communication and stakeholder management skills across operational and global teams
• Fluent in English and Arabic with the ability to work effectively in a regional or global environment

What's in it for you

At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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