General Manager - Mercure Hurghada
Full-time
MERCURE
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
General Manager - Mercure Hurghada
Be an ambassador of the Mercure brand and the Hurghada property as General Manager, where your leadership, strong interpersonal skills, and strategic vision will drive an engaged team, exceptional guest satisfaction, and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive revenue growth, exceed targets, and position the property as a premier 4-star resort destination in the Red Sea marketplace.
You will be responsible for:
Leading the Business
- Direct the overall management and strategic direction of the resort property, ensuring all departments achieve operational and financial targets aligned with Mercure brand standards
- Maximize property profitability through effective financial management, revenue optimization across all outlets and services, and rigorous cost control
- Ensure full compliance with operating controls, health and safety regulations, and local Egyptian legislation across all business areas
- Oversee integrated resort operations—including guest services, food and beverage, rooms, recreation, and beach facilities—to deliver a cohesive, premium leisure experience
Building and Engaging Your Team
- Lead recruitment and selection initiatives to attract and retain top talent aligned with Mercure standards and property culture
- Champion employee engagement and foster a collaborative, inclusive environment where team members are empowered to contribute, develop, and excel
- Build and maintain strong relationships within the local Hurghada community and stakeholder network to enhance the property's market position
Driving Service Excellence and Brand Identity
- Maintain premium product and service quality standards that consistently exceed guest expectations, driving positive reviews, loyalty, and repeat business
- Promote and embody the Mercure brand identity, ensuring all brand essentials, standards, and guest experience protocols are executed consistently throughout the resort
- Lead strategic initiatives that enhance the resort's reputation as a premier leisure destination in Hurghada and the Red Sea region
Qualifications
Your experience and skills include:
Required Experience:
- Minimum 5+ years in a General Manager or senior leadership role within a 4-star hotel, resort, or similar hospitality business
- Proven track record of leading multi-departmental teams and driving operational excellence across guest services, food and beverage, rooms, and recreation
- Demonstrated success in financial management, revenue optimization, and delivering against KPIs and profitability targets
- Strong knowledge of health, safety, and compliance regulations in hospitality operations
Key Competencies:
- Strategic business acumen with the ability to develop and execute long and short-range financial objectives aligned with brand strategy
- Exceptional leadership and interpersonal skills with proven ability to inspire, engage, and develop high-performing teams
- Strong commercial mindset with demonstrated success in driving revenue growth and maximizing property profitability
- Passionate about building and nurturing talent, fostering an inclusive and collaborative work environment
- Excellent communicator with the ability to effectively engage with guests, team members, owners, and community stakeholders
- Brand ambassador mentality with commitment to maintaining premium service standards and Mercure brand identity
- Strategic thinker with creative problem-solving abilities and strong business judgment
Preferred Qualifications
:
- Experience with Accor brands or similar international hotel chains
- Experience managing resort properties in the Middle East or similar leisure destinations
- Familiarity with Egyptian hospitality market and local business practices
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the General Manager - Mercure Hurghada in Hurghada vacancy
- ..., visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description General Manager - Mercure Hurghada Be an ambassador of the Mercure brand and the Hurghada property as General Manager, where your leadership, strong...
- ...any required documents, information or work from department employees or managers to ensure that the Executives Office operates in a seamless manner. Carry out correspondence within the General Manager/Hotel Manager knowledge. 2.2 Carry out the written internal communications...
- ...We are looking for a passionate and experienced revenue manager ready to take their career to the next level: drive revenue growth... ...working experience in Red Sea destinations, (Sharm El Sheikh / Hurghada) - Strong background in resort revenue management and reservations...
- ...Heartist ®. Job Description # # Assist the Front Office Manager in organisation, implementation and planning matters in order... ...as well as deliver professional trainings. # Define general distribution of tasks in the Front Office Department. # Attend...
- ...and, when necessary, personally take part in implementing all of the quality management systems so as to achieve Rixos Sharm El Sheikh Hotel’s standards. # Together with the Cluster General Manager and all departments, take all necessary measures and ensure coordination...
- .... Follows up on tentative sales bookings with respective Sales Manager to update status. # Ensures group files are accurate and kept... ...discrepancies. # Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. #...
- ...what you love; care for the world; dare to challenge the status quo! #BELIMITLESS. Job Description The Rooms Division Manager at Movenpick Waterpark Resort & Spa Soma Bay is responsible for managing all aspects of the Rooms Division, which includes Front Office...
- ...the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description T21he Housekeeping Manager in identifying the daily distribution of tasks and weekly leaves, taking into account the occupancy rates, banquets, and workload etc...
- ...Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS Stellenbeschreibung Host/ Guest Relations Manager Mit Ihnen startet eine ausserordentliche Gasterfahrung. Als Guest Relations Manager sorgen Sie für ein herzliches Willkommensgefü...
- ...to log defects, schedule deep cleaning, and execute preventative room maintenance. 2. Team Leadership & Talent Development • Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners, • Assist in recruitment, onboarding, and...
- ...abreast of the developments and other activities at the property and within Rixos # Organise the hotel’s marketing activities and manage relationships with official and private organisations, the press and community. # Ensure that all publications and brochures of...
- ...become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description # #Assist Restaurant manager in ensure and plan for excellent and interrupted services at the restaurants under his/her responsibility. #Assist Restaurant...
- ...operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management. # Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and...
- ...Reservation Supervisor to join our hospitality team in ElGouna - Hurghada, Egypt. In this supervisory role, you will oversee reservation... ...service delivery to our guests. You will be responsible for managing daily reservations, maintaining operational efficiency, and fostering...
- ...our commercial operations across the Red Sea region, based in Hurghada, Egypt. In this pivotal role, you will be responsible for driving... ...market share expansion across the cluster • Lead, mentor, and manage high-performing commercial teams, fostering a culture of excellence...
- ...according to the principles determined by Rixos Hotels Egypt management. # Monitor the food and beverage operations in line with the... ...ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure...
- ...lead the overall sales, marketing, revenue generation and brand positioning efforts for our property. Reporting directly to the General Manager, the Director of Sales & Marketing will be responsible for developing and executing comprehensive commercial strategies that...
- ...initiatives. The Director of Finance will work closely with the Managing Director and department leaders to strengthen financial... ...Oversight & Reporting Oversee all accounting functions, including general ledger, accounts payable, payroll, and financial reporting Ensure...
- ...adherence to company policies ~Serve as a member of the Executive Committee, providing strategic human resources counsel on talent management, organizational development, employee relations, and administrative oversight ~Deliver strategic human resources support to...
- ...As RPA Developer Team Manager , you will lead and mentor a team of RPA Junior Developer and RPA Developer, ensuring the successful delivery of automation solutions aligned with business goals. You will oversee the full lifecycle of RPA development—from design to deployment...
- ...people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and...
- ...monthly cost analysis reports and identify variances against budget and forecasts. Work closely with Executive Chef, Purchasing Manager, and department heads to ensure effective cost management. Review purchase orders, invoices, and receiving reports to ensure accuracy...
- ...a work of heart , Join us and become a Heartist ®. Job Description # # Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. # Evaluate skill level of employees. # Select employee participants...
- ...your team (5 people) and ensure consistent delivery through proactive actions Maintain a strong focus on conversion, pipeline management, and results Business Development & Client Portfolio Build, develop and maintain a high-value client portfolio: Corporate...
- ...training library and co-ordinate acquisitions. # Analyses training needs in the hotel and prioritise such needs for the Training Manager to review. # Develops annual hotel training plans and prepare monthly reports to Training Manager. # Consults with the Training...
- ...diagnose pain points and tailor solutions. Prepare and deliver persuasive presentations and proposals to multi-level stakeholders. Manage the complete sales cycle: lead gen → proposal → negotiation → closing. Maintain accurate pipeline and forecasting in the CRM;...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager - Mercure Hurghada. Be the first to apply!
