Assistant Revenue Manager

Company Description

Join us at Accor,  where life pulses  with passion!​

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.

Hospitality is a  work of  heart , ​
Join us and  become a  Heartist ®.

Job Description

How does your working day look like …

• Manage the availability of rooms against demand and maximize the property occupancy by applying yield management and e-commerce strategies to elevate the hotel business via direct and indirect channels, to ensure optimal business mix driving RevPAR and Direct Digital goals through effective yielding and well-executed strategies and campaigns.
• Monitor reservations and revenue systems and ensure accurate and up-to-date availability, rates, and inventory across all channels.
• Develops Action Plans to reach daily / monthly / yearly KPIs.
• Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term.
• Maintains records pertaining to market segments, transient pace numbers, forecasts, and other rooms’ data.
• Coordinate updates/stay restrictions or rate changes to reflect the hotel selling strategy in response to the market demand.
• Records competitive set pricing and yield strategies and completes analysis on the market and its opportunities based upon the competition and previous history.
• Makes sure rate leakages are handled and solved in a timely manner. Use Fornova system to resolve all the rate leakages for all connected partners.
• Develop and implement strategies to optimize room revenue and occupancy levels.
• Analyse market trends, competitor pricing, and demand patterns to make informed decisions in collaboration with Cluster Director of Revenue Management.
• Monitor and adjust room rates based on market conditions and demand fluctuations in collaboration with Cluster Director of Revenue Management.
• Makes sure rate plans are correctly indexed / loaded and distributed to all channels
• Utilize revenue management tools and systems to forecast demand and maximize revenue potential.
• Analyse data to identify trends, opportunities, and areas for improvement.
• Provide insights and recommendations to the management team based on analysis.
• Group rate evaluation of high demand exhibitions.
• Prepares the weekly RevMax meetings and ensures completion of slides by all allied departments.

In collaboration with appointed Agency and Regional E-Commerce Team:

• Measure/evaluates hotel performance – 
• Continuously optimize content (across all languages) - Ensure efficient use of researched keywords and recommends data-driven amends
• Review and monitor the content and search engine ranking of competitors’ websites and react appropriately to maintain competitiveness.
• Review content across the hotel direct websites and liaise with Marketing for required changes.
• Liaise with the web agency and corporate office for any website/IBE enhancements.

In collaboration with hotel marketing:

• Develop and implement eMarketing initiatives for the hotel’s key feeder markets to increase the number of qualified visitors to the hotel website, thus increasing revenues and conversion.
• Identify and develop joint e-commerce initiatives with qualified local, regional, and/or national partners/sites.
• Establish and implement the hotel’s annual advertising plan for electronic channels and assist with matters related to creative and media planning for PPC.
• Ensure brand and marketing message on electronic channels is consistent with overall marketing activities, i.e., special promotions/offers, etc.
• Research and benchmark electronic media adverts and articles to ensure that the hotel remains a market leader and collaborates with PR & Marketing closely.
• Review and regularly monitor the hotel’s primary competition set and maintain digital performance competitiveness

Website Analytics – REV

• Analyse the website user behaviour, site performance, source of referrals, etc.; and act accordingly.
• Analyse the website production (bookings) reports available from the website statistical package and/or from the hotel’s Opera property management system or any other such MIS tool.
• Provide monthly reports on website KPI to the hotel’s management team and the regional and corporate offices.
• Manage Booking.com Sponsored Ads and Expedia Travel Ads to achieve Fair ROA’s
• Drive Digital Direct goals set by Ennismore Regional and Corporate Office.

Qualifications

Your personality counts more than your CV …

• Bachelor’s degree in Hospitality, Business, Marketing, Finance, or related field

• 3–5+ years of experience in hotel revenue management, reservations, or e-commerce

• Strong knowledge of PMS, RMS, CRS, channel managers, and OTAs

• Solid analytical and forecasting skills with understanding of pricing and yield strategies

• Familiarity with digital distribution, website performance, and online sales channels

• Excellent communication skills and ability to collaborate across departments

• Detail-oriented, organized, and able to work in a fast-paced environment

Additional Information

You will grow so fast because of development chances that will take  with cooperated team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.