Product Manager

Company Overview:

Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.

This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.

Job Summary:

The Product Manager will own and drive one of Khazna’s product lines across the Egypt and/or Saudi applications. The role is responsible for leading product discovery, defining detailed product requirements, collaborating closely with cross-functional teams and delivering impactful solutions that support business and user outcome.

Key responsibilities

• Product strategy & roadmap. Define and own the strategy and roadmap for your product line. Translate company objectives into clear product outcomes, prioritize ruthlessly, and surface trade-offs to Leadership.
• Customer discovery & research. Run continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits and support-ticket analysis and synthesize learnings into opportunity solution trees that guide product decisions.
• Data-driven decisions. Use data to understand customer behavior, validate hypotheses and inform product decisions for your product line. Partner with the data team to surface the insights that drive prioritization and trade-offs.
• Market & competitive intelligence. Conduct market and competitive analysis for your product line. Track competitor moves, identify openings, and recommend implications for your roadmap.
• Stakeholder management. Partner with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment on your work.
• Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build.
• Go-to-market & launch. Plan and execute product launches for your product line. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy.
• Performance & iteration. Define and track the KPIs that matter for your product line. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does.

Qualifications

• 3+ years of experience in product management.
• Bachelor's degree in Engineering, Business, Computer Science, or related field.
• Proven track record of launching and shipping consumer digital products.
• User-centric and outcome-oriented, with a strong eye for detail.
• Experience in fintech, lending, payments, BNPL, or cards is a plus.
• Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus.
• Eager to grow your discovery and data toolkit.
• Fluent in Arabic and English.

Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!