Administrative Support Assistant Contracting

Job Description

Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 4.5bn search requests daily We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.

How will you make an impact?

The Administrative Support Assistant Contracting is responsible for providing a high standard support to Contracting department. 

Key elements to the role include, but not limited to:

• Administrative tasks
• Adhoc projects
• Weekly/ Monthly/ Yearly reports and presentation internally and externally.
• Monitor the daily Third Party bookings and communicate with the internal stakeholders to fix the issues.
• Support the Contracting CMs in terms of reporting.
• Answering departmental email/phone inquiries and handling complaints in a courteous, professional manner
• Ensuring office supplies are maintained, to always ensure adequate levels of necessary supplies
• Create and maintain filing systems, both electronic and physical & ensuring the confidentiality and security of files and filing systems
• Coordinating schedules, arranging meetings, preparing & distributing memos and reports, and other correspondence, and ensuring that everyone is kept current on necessary Contracting department news and information
• Overseeing special projects and tracking progress towards company goals
• Manage business travel arrangements
• Developing, reviewing, and improving administrative systems, policies and procedures
• Write and edit documents from letters to reports and instructional documents
• Assisting with a variety of administrative tasks including copying, taking notes, and making travel plans.

Job Requirements

The skills we would love to see in your suitcase!

Qualifications & Knowledge

• Understanding of B2B hospitality & Tourism business and electronic distribution channels used for the distribution of lodging products
• Excellent presentation skills
• Ability to multitask

Experience, Skills and Behavioural Requirements

• Strong communication skills
• Exceptional time, task, and resource management skills
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills
• Planning and Organisation skills - ability to multi-task, be proactive and ability to work independently and use your own initiative
• Must have advanced software skills (Microsoft Office), specific in Excel & PPT & Power BI
• OTA, Travel & Tourism, hospitality Experience (2+ years) is required