HR Operations & Administration Coordinator

Job Summary

You will be responsible for administering and monitoring new hire probation process and facilitating smooth employee separations. You will be responsible for assisting in processing diverse payroll transactions, collaborating with finance for accurate processing, and support in purchase order management, Also you will be responsible for maintaining accurate employee records, track and manage leave requests, and ensuring adherence to company policies and legal requirements.

Job Objectives

• Manage probation and separation processes, ensuring compliance with company policies and legal requirements, and contributing to a seamless employee life cycle.
• Optimize invoices and payments management by efficiently handling payroll transactions, collaborating with finance for accurate processing, and supporting procurement activities.
• Maintain accurate employee records, facilitate efficient data management, and ensure compliance with data protection regulations, supporting the organization's information needs.

Job Responsibilities

Employee Services 

• Serve as a point of contact for general employee services including onboarding, exits, leave management, and documentation.
• Administer and track probation evaluations, contract confirmations, and end-of-service processes.
• Ensure compliance with company policies and legal requirements.
• Coordinate exit interviews and handle the necessary paperwork.

Invoices and Payments Management

• Assist in processing payroll transactions, such as salary adjustments, bonuses, and deductions.
• Collaborate with the finance department to ensure accurate and timely payroll processing.
• Support the procurement process by creating and managing purchase orders.
• Request and receive invoices from vendors and ensure timely delivery of services.
• Assist in the preparation and maintenance of provision sheets, detailing employee benefits and entitlements.

Reports and Data Maintenance

• Ensure timely and accurate recording of Service Level Agreement (SLA) data and collaborate with relevant teams to gather necessary information for SLA reporting.
• Update employee data in the HR system while ensuring confidentiality.
• Ensure the master data accuracy and confidentiality in accordance with data protection regulations.
• Collect and organize relevant HR documents, including employee contracts, performance appraisals, and training records.
• Maintain a systematic filing system to ensure easy retrieval of documents when needed.
• Prepare official letters and correspondence, including employment verification, promotion, and disciplinary letters.
• Maintain accurate records of employee attendance and report issues to management.
• Manage and track employee leave requests, including vacation, sick leave, and other types of absences.

Job Requirements

Educational Qualification

• Bachelor’s degree, highly desirable in HR-related studies.

Previous Work Experience

• Minimum 3 years of relevant experience in HR Operations with a focus on payroll, and HR administration. 

Skills and Abilities

• Excellent skills in Microsoft Office suite. 
• Proficient in Excel functions 
• Comfortable working with numbers and maintaining data accuracy. 
• Prior experience in employee services related HR roles.
• Experience with Microsoft Teams will be an added advantage.

About iHorizons
iHorizons is a leading provider of business solutions and technology services in the Arab World. Headquartered in Doha, Qatar, we work with prominent clients to support their digital service migration journeys. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies.

We are a forward-looking organization, always enhancing our methodologies and adopting new technologies so that we would serve our customers better and improve our position in the market. We have an outstanding culture, and we provide unique opportunities for career growth to all our staff.