Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

IT Help Desk with Disability (m/w/d)

sonnen GmbH

As one of Germany's fastest-growing technology companies and one of the world's largest manufacturers of intelligent battery storage systems, you'll find a dynamic and innovative environment here. With groundbreaking energy services like our connected sonnenCommunity and our virtual battery, we're already demonstrating what a clean and affordable energy future for everyone looks like. For its rapid growth and innovative strength, sonnen, as a young company, has already received numerous international awards. What you will do to help drive energy transition:

  • Provide first-level technical support to end-users via phone, email, and in-person.
  • Troubleshoot and resolve hardware and software
  • Install, configure, and maintain computer systems and applications.
  • Document and track all support requests and resolutions in the helpdesk ticketing system.
  • Assist with the setup and deployment of new hardware and software.
  • Conduct regular system maintenance and updates.
  • Provide training and guidance to end-users on IT best practices and tools.
  • Collaborate with other IT team members to ensure seamless IT operations.
What you will need on that journey:
  • Proven experience as an IT Helpdesk Technician or similar role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with remote desktop applications and helpdesk software.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Relevant certifications (eg, CompTIA A+, Microsoft Certified Professional) are a plus.
  • English is a must and German is a plus.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the IT Help Desk with Disability (m/w/d) in Cairo vacancy
  •  ...repairs. Diagnosing errors, troubleshoot & maintain network connections or any other computer systems. Maintain inventory of all IT equipment. Handle all documentation for hardware and software, maintenance and problem resolutions. Properly escalate... 

    PaxeraHealth

    Cairo
    more than 2 months ago
  •  ...dynamic and innovative environment here. With groundbreaking energy services like our connected...  ...actively seeking HR professionals with disabilities who care about people, fairness, and...  ...of our People & Culture team, you will help shape employee experiences across the full... 

    sonnen GmbH

    Cairo
    16 days ago
  •  ...most popular food ordering app. With over 2,000+ employees and...  ...motivated and customer-focused Service Desk Analyst (L1 Support) to provide...  ...ticketing system. Follow IT service management processes and...  ...experience in a Service Desk, Help Desk, or IT Support role ~ Hands... 

    talabat

    Cairo
    12 days ago
  •  ...Sika is a speciality chemicals company with a globally leading position in the development...  ...Role Overview We are seeking a skilled IT professional with combined expertise in...  ..., software, and network issues. Manage help desk tickets within SLA targets. Support the... 

    Sika

    Cairo
    7 days ago
  •  ...orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food...  ...Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of...  ...and technical assistance for IT solution development, testing , implementation... 

    World Food Programme

    Cairo
    2 days ago
  •  ...a global leader in digital transformation with c. 56,000 employees and annual revenue of...  ...Paris.  The purpose of Atos Group is to help design the future of the information space...  ...Role Description The English Service Desk Representative is responsible for... 
    Cairo
    21 days ago
  •  ...Job Summary The IT Infrastructure & Security Manager is responsible for leading the organization's IT infrastructure, cybersecurity...  ..., audits, and penetration testing. Ensure compliance with security standards and best practices (ISO 27001, NIST, CIS Controls... 

    Apex Operations

    Cairo
    2 days ago
  •  ...that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities....  ...Description We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point... 

    FAIRMONT

    Cairo
    a month ago
  •  ...setting the standard for excellence and convenience in the region. With a dynamic and motivated team fueled by passion and innovation,...  ...our success journey. Job Description The Coordinator IT Support will be responsible for managing a detailed inventory of... 

    talabat

    Cairo
    7 days ago
  •  ...We are hiring an IT & WordPress Developer responsible for building, managing, and optimising our website and ensuring it supports our...  ...Designing and building the website front-end E-commerce & LMS with experience for Multi-Vendor themes. Designing and developing websites... 

    Enjaz Consultancy & Enterprise Management

    Cairo
    23 days ago
  •  ...Responsibilities: • Managing and leading the internal IT team, overseeing day-to-day operations and ensuring timely delivery of tasks...  ...and quality of service. • Escalating and coordinating with relevant teams on complex technical issues.   Requirements:... 

    PaxeraHealth

    Cairo
    a month ago
  •  ...About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the...  ...re looking for a passionate and experienced Senior Consultant – IT Transformation Project Manager to join our vibrant team. As a... 

    Capgemini

    Cairo
    1 day ago
  •  ...International is looking for strong professionals with experience in rail or metro construction...  ..., our entire business is geared towards helping clients achieve their desired outcomes....  ...is an Equal Opportunity Employer/Veteran/Disabled Note : This job description is... 

    Hill International

    Cairo
    23 days ago
  •  ...that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities....  ...We are seeking a detail-oriented and professional Front Desk, Rooms Controller to join our hospitality team in Cairo, Egypt. In... 

    FAIRMONT

    Cairo
    a month ago
  •  ...Job Title: IT Manager Location: Cairo, Egypt Industry: Food & Beverage / Restaurant Chain Job Summary We are seeking...  ...solutions, and disaster recovery plans. Ensure compliance with company policies, data protection requirements, and industry standards... 

    Future Group

    Cairo
    a month ago
  •  ...ITC WORLDWIDE is seeking experienced Managed IT Services Digital Service Sellers - Tier 1 Support ITC Worldwide offers Microsoft...  ...Distribute marketing materials to prospects as needed. Work with Marketing to develop customer touches to enhance connect rate... 
    Remote job

    ITC WORLDWIDE

    Cairo
    13 days ago
  •  ...Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital...  ...group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients... 

    Capgemini

    Cairo
    14 hours ago
  •  ...Here's the updated job ad with the requested introduction: We're Hiring: IT Manager – Restaurant Chain Location: Cairo, Egypt Industry: Food & Beverage / Restaurant Chain Jadeer is hiring on behalf of one of the biggest and most reputable clients in Egypt... 

    Jadeer

    Cairo
    a month ago
  •  ...In this role, you will serve as the critical link between the IT department and call center operations. Your primary focus will be...  ...and strategic IT solutions. Your role will involve collaborating with various teams to understand technological needs and implementing... 

    Jadeer

    Cairo
    more than 2 months ago
  •  ...cycle is covering all the stages from design to development and delivery to the client. The project team works in tight collaboration with one of the premium OEMs in the world. You will have the opportunity to be part of the team that is developing functionality for the... 

    Luxoft

    Cairo
    3 days ago
  •  ...applicable, Laundry. Directs and works with employees to ensure property...  ...is communicated to the Front Desk in a timely and efficient...  ...protected basis, including disability, veteran status, or other basis...  ...with Marriott Hotels, you will help keep the promise of “Wonderful... 

    Marriott

    Cairo
    1 day ago
  •  ...in the guest services, front desk, housekeeping, or related professional...  ...a strong working relationship with all departments to support...  ...protected basis, including disability, veteran status, or other basis...  ...Marriott Hotels, you will help keep the promise of “Wonderful... 

    Marriott

    Cairo
    1 day ago
  •  ...technology transformation partner, helping organizations to accelerate...  ...members in more than 50 countries. With its strong over 55-year...  ...Coordinate and manage incidents across IT and business teams to ensure...  ...Management, or Service Desk operations. • Proven experience... 

    Capgemini

    Cairo
    27 days ago
  •  ...for maintaining and supporting the local IT environment, managing  ticket queues, providing...  ...performance, security, and  compliance with corporate standards such as SOX, ISO, and...  ...• Receiving escalations from the Service Desk and IT, providing remote 2nd/3rd line... 

    Foundever®

    Cairo
    22 hours ago
  •  ...for Electrical design engineers with 3 to 5 years of experience....  ...approaches. ~ Be a competent user of IT tools in particular Word,...  ...the rewards and benefits that help you thrive - at every stage of...  ...orientation, age, religion or disability, but enriches itself through... 

    AtkinsRéalis

    Cairo
    1 day ago
  •  ...sales and marketing, guest services, front desk, or related professional. OR • 2-...  ...social catering. • Works collaboratively with off-property sales channels (e.g., Sales...  ...discrimination on any protected basis, including disability, veteran status, or other basis protected... 

    Marriott

    Cairo
    3 days ago
  •  ...services, and policies Assist customers with troubleshooting and solutions Issue...  ...5 years in customer support, call center, help desk, or client service roles Education...  ...Business Administration Communications IT or related fields Skills Strong communication... 

    Stellar Hunters

    Cairo
    a month ago
  •  ...technology transformation partner, helping organizations to accelerate...  ...members in more than 50 countries. With its strong over 55-year...  ...passionate and experienced UX Service Desk Specialist (UX SD) to join our...  ...• Proven experience working in IT Service Desk or digital support... 

    Capgemini

    Cairo
    27 days ago
  • 1492 USD per month

     ...implement workforce plans that align with the objectives and goals of...  .... Knowledge of the latest IT basedrecruitment systems. Knowledge...  ...employs staff regardless of disability status, sex, gender identity,...  ...flexible work arrangements to help promote a healthy work-life... 

    World Health Organization

    Cairo
    17 days ago
  •  ...Grade - PC6 The AOG Desk Specialist manages urgent Aircraft on Ground shipments from...  ...onboard courier movements. • Coordinate with airlines, agents, transport providers, warehouses...  ...medical condition), physical or mental disability, or any other characteristic protected by... 

    Federal Express Corporation AMEA

    Cairo
    6 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Help Desk with Disability (m/w/d). Be the first to apply!