IT service desk analyst jobs in Egypt

 ...Job Description Service Desk Analyst – Your future position As the Service Desk Analyst, you will provide functional and technical support...  ..., including the deployment and collection of redundant IT equipment and the accurate updating of inventories. Provide... 

 ...installations as required Proactively identify recurring issues and propose solutions to prevent future incidents Ensure adherence to service level agreements (SLAs) and customer satisfaction targets Keep up-to-date with technology trends and advancements to provide... 

 ...Mantrac or with the ISP directly. Manage service requests, software installations, new...  ...replacement using the available items in IT store Maintaining the inventory by checking...  ...field. Hands-on experience as an IT Help Desk Rep. or similar Fluent English Language... 

 ...Job Description a) Receives and logs on to the Help Desk Support system’s all telephone calls about problems related to hardware/...  ...equipment, as and when required. j) Assists in the maintenance of the IT Division’s Inventory System. k) Performs any other related... 

 ...Ticket Management: Log, prioritize, and manage service requests and incidents in a ticketing...  ...updates and patching. Manage local inventory of IT assets. • Documentation and Knowledge...  ...take ownership of our day-to-day Service Desk operations. • Pro-actively monitor... 

 ...Job Description Join our team as a Help Desk Dynamo! If you're fluent in tech, a troubleshooter extraordinaire, and have a knack...  ...Elevate your career and be the go-to problem-solver in our dynamic IT universe. Apply now and let your IT prowess shine!" Key Responsibilities... 

 ...Management: Supervise and lead a team of IT operations staff, including assigning tasks...  ...measures to avoid recurring issues. IT Service Delivery: Monitor and evaluate IT service...  ...customer service capabilities of service desk staff. Vendor Management: Oversee relationships... 

 ...day to day in a professional manner over IT Ticketing system, Especially “Spiceworks”....  ...systems. Responding in a timely manner to service issues and requests.  Follow up with...  ...of remotely applications (TeamViewer, Any desk, etc.).  knowledge of EDR, Antivirus, Backup... 

 ...by customers. Direct unresolved issues to the next level of support personnel (IT functions). Record events and problems and their resolution in logs or the company’s service desk platform. Job Requirements ~ Males ONLY are welcome to apply. ~ Residents... 

 ...Job Description Job Description Service Desk Specialist - ( 24000041 ) Description · Follow all relevant IT operations and infrastructure policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner... 

 ...underbanked Egyptians who have little access to formal financial services by providing access to convenient, effective, and secure...  ...well Khazna is currently hiring! Job Description The IT Help Desk Agent serves as the initial point of contact for end-users requiring... 

 ...using different diagnosis techniques, resolve technical hardware and/or software issues and maintain IT inventory. Provide quick resolution and excellent customer service. Redirect unresolved issues to the next level of support personnel. Keep a record of... 

 ...Knowledge with the AD, Domain Controllers, File Servers, 365 Environment Respond to users Tickets and requests Make sure to follow the IT process Job Requirements BSC of engineering or computer science  CCNA/MCSA is an advantage  Microsoft windowsWin10 and... 

 ...• Daily health check for all offices & hotel. • Managing help desk tickets • Providing solutions and advice on technical issues...  ...from customers to improve problem-solving techniques and customer service Job Requirements •  BS degree in Information Technology,... 

 ...see problems through to resolution Utilise excellent customer service skills and exceed customers’ expectations Ensure proper...  ...modifications or improvements Preserve and grow your knowledge of help desk procedures, products and services Job Requirements... 

Job Description Ensure internet performance is acting well. Install, modify, and repair computer hardware and software. Healthy check of printer devices, attendance machines,  and any related network devices. Resolve technical problems with LAN and WAN with...

 ...calm in situations of conflict. responsible for the day-to-day IT operations, scheduling and technical support of the company’s...  ...Server IP Came End User support Proven experience as a help desk technician or other customer support role Tech savvy with... 

Job Description Managing, Support & monitor day to day Operating Systems, CCTV, trying to solve End Users issues or escalate it to system admin. Reporting to Systems Admin. Job Requirements Communication Engineering OR Computer Systems Engineering OR Computer...

Job Description Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications...

 ...Job Description Service Desk Specialist (level I) Job Category : Information Services Requisition Number : SERVI001183 Showing...  ...Service Desk Specialist (level I) assists internal customers with IT incident resolution and service requests. The Service Desk...