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IT Business Solutions Analyst

Position Purpose:

You will serve as the primary liaison for the business community, and you will be responsible for conducting the initial assessment of the technology requirements of respective business functions. Daily, you will be working with business power users to ensure that IT change requests to support Market/Factory's growth and transformation objectives align with strategic priorities and JTI's IT change management process. One of your goals will be to provide the necessary support to complete the business requirements analysis, solution evaluation, and selection while complying with JTI IT and Corporate governance standards.

What will you do – responsibilities:

Business Transformation / Change Management

Proactively look for potential business improvements and support designated business power users to formally raise requisite IT change requests to support these business transformation initiatives, ensuring compliance with JTI's IT change management process
Conduct an initial assessment and provide timely feedback on potential issues/risks
Analyze and implement subsequent change requests for solution enhancements, as per JTI's IT change management process
Support the Business Solutions Manager coordinating Corporate project teams for respective implementation/modification of the corporate IT systems (SAP HANA, TME Connect, etc.)

Business Analysis

Through proactive business involvement, drive the completion of the detailed functional and technical analysis of business transformation and change initiatives
Complete the required documentation, ensuring adherence to JTI quality standards
Collect business requirements and convert them into technical requirements
Coordinate the sign-off process and assist with effort estimation
Support the preparation of test scenarios and test cases

Security, Business Continuity, Compliance & Governance

Through a partnership with the IT user community, stay up-to-date on business initiatives requiring technology implementation, making sure that IT is involved from the initial stage and then involved in the next phases such as review, testing and backup resource planning
Monitor compliance of IT solution implementation projects vis-a-vis IT standards, policies and procedures, and applicable J-Sox and IT risk controls
Support the development, implementation, and execution of the IT Services part of the IT Service Continuity Plan
Assist in evaluating the feasibility of leveraging existing solutions to optimize expected benefits and total cost of ownership. Provide the necessary support to evaluate the IT cost impact of solution(s) to be implemented, including comparative cost-benefit analysis

Business Relationship Management

Develop a strong relationship and work closely with the business community, leveraging commercial knowledge to drive the assessment of specific technical requirements to enable respective business functions to achieve ASP targets
Provide effective communication to relevant parties

Who are we looking for – requirements:

University Degree in Computer or Technical Science or strong IT background
2+ years experience in the IT discipline. Experience in at least 2 of the following new technology trends: Mobile applications development, Cloud SAAS solutions, Digital route to market, New generation Business Intelligence solutions (Tableau, Qlik, MS Power BI, Tibco, Spotfire, etc.)
Experience in business requirements analysis and exposure to solutions design and architecture (business applications and IT infrastructure) including, but not limited to, interface design, capacity planning, and scalability
Good working knowledge of business and related processes in the FMCG industry
Preferred background of employment experience in multinational companies
Fluent English

Recruitment process:

Thank you very much for your interest in the role. You are welcome to apply. Feedback will be provided to all interested candidates throughout the recruitment process.

IT Business Solution Analyst