Search Results: 2 vacancies
...inquiries and issues that is received via customers' calls, visits, Facebook and website pages.
Effectively use Customer Service Management(CRM) software applications
Build sustainable relationships of trust through open and interactive communication.
Provide...
...Job Description
Monitor and evaluate agents performance concerning the quality of service offered through all channels.
Manage auditing reports for Customer Care activities & transactions.
Give recommendations for process improvements based on the customer experience...
