...external users of the client's technical services by answering questions and solving problems... ...will be responsible for answering incoming customer calls and utilizing company policies to solve customer issues.
Our Call Center Representatives are often the first point...
...Monitor our clients contact center performance and make real-time... ...maintaining real-time, historical and custom reports and analyzing trends... ...a course of action to ensure service level goals are met.... ...communicate details that influence call volume delivery, AHT & adherence...
...large garden terrace with a swimming pool. It also has a full-service wellness center. All air-conditioned rooms at the Borg El Arab Beach Hotel... ....
Facilitate training sessions on topics such as customer service, safety, and diversity awareness.
Monitor training...
...Excellent knowledge of technical management, information analysis and of computer hardware/software systems
Expertise in data center management and data governance
Hands-on experience with computer networks, network administration and network installation
Ability...
...who meet the job requirements.
Conduct initial phone screenings and interviews to assess candidates' communication skills, customer service aptitude, and suitability for the role.
Coordinate and schedule interviews with hiring managers and team leaders.
Assist...
...digital marketing to help the company communicate and promote its service on different marketing channels.
Main responsibilities and... ...and budget spending plus measure their results.
# Answer customer queries on digital platforms.
# Taking the lead in developing...
...Job Description
Understand customer needs and requirements to develop effective quality control processes
Devise and review specifications for products or processes
Set requirements for raw material or intermediate products for suppliers and monitor their compliance...
...hedging techniques.
# Banking Relationships: Managing relationships with banks and financial institutions, negotiating banking services and fees, and ensuring compliance with banking requirements.
# Financing and Debt Management: Evaluating financing options, negotiating...
...necessary documents required to complete the export and import process.
• Plan and track the shipment of final products according to customer requirements.
• Set shipment plans based on product availability and customer requests
• Plan expenditures and monitor...