Job Title: Operations Manager (Alexandria) (Call center) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations... 

Webhelp

Alexandria
1 day ago
• Answer incoming calls and respond to customer’s emails • Management and resolve customer complaints • Sell Identify and escalate...  ...• Document all call information according to standard operating procedures • Recognize, document, and alert the management team... 

Company Confidential

United Arab Emirates
4 days ago
 ...job done, and have fun doing it. We are seeking an experienced and dedicated Call Center Manager to join our team. The Call Center Manager will be responsible for overseeing the operations of our call center, ensuring excellent customer service, and achieving... 

UPGRADE

Cairo
6 days ago
We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent... 

ANS GENERAL TRADING CENTER ABU DHABI

United Arab Emirates
1 day ago
 ...Job Description Role : French Call Center Agent Location: Cairo  Proficiency of language Must Have: C1 – French B1/2 -...  ...experience in any customer service position covering multi-channel operations in a contact center environment. ● Preferably, but not... 

IGT Solutions

Maadi, Cairo
1 day ago
We are hiring: Call Center Manager REQUIREMENTS Experience: 3 years minimum . Education: Bachelor Degree required . Languages: English required, Arabic is an advantage PROVISIONS Residence visa provided . Transportation . Medical insurance provided . Housing allowance... 

Company Confidential

United Arab Emirates
5 days ago
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call... 

SAINT-GOBAIN UAE

United Arab Emirates
1 day ago
 ...different cases. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” when...  ...the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Requirements From 0 to 2... 

Naqla

Cairo
19 days ago
Job Description We need customer service agents for foreign account in german , Spanish Italian French English to work immediately  Job Requirements paid training transportation rotation shifts Egyptian only 

hire lab

Downtown, Cairo
2 days ago
 ...Job Description Call center agents Job description:  Schedule appointments for patients. Answer telephone promptly and in a polite and professional manner. Obtain and enter accurate information (address, telephone number). Schedule appointment correctly -... 
Alexandria
10 days ago
 ...interactions and transactions in the company's CRM system. Collaborate closely with other departments such as sales, marketing, and operations to ensure a seamless customer experience. Stay updated on product offerings, promotions, and industry trends to better assist... 

Talaat Moustafa Group

Madinaty
2 days ago
شركه بالمنصوره محتاجه كول سنتر السن 18 ل 25 و يقبل طلبه المؤهل عالي الخبره لا يشترط مرتب ثابت & عمولات للتواصل واتساب ( … ) مميزات الوظيفه - مرتب مجزي - عمولات شروط الوظيفه - مؤهل عالى - سن محدد
Mansoura
11 days ago
Call Center Supervisor required. Ones on visit visa can apply. REQUIREMENTS Experience: 3 years minimum . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree is an advantage . Languages: English required, Arabic required. Nationality: indian... 

Company Confidential

United Arab Emirates
13 days ago
مطلوب موظفين كول سنتر – للعمل في مجال (Digital marketing) – مراتب لحد 4000 ج ثابت ل 7 ساعات في اليوم العدد محدود – لذا يرجى التقديم في أقرب وقت للاستفسار والتواصل مميزات الوظيفه - المرتب 4000 جنيه شروط الوظيفه - مؤهل عالى
Cairo
9 days ago
Looking for Call Center Supervisor preferable with UAE experience. Should be ready to relocate to Dubai REQUIREMENTS Experience: 1 - 2 years . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree required . UAE driving license: UAE driving... 

Company Confidential

United Arab Emirates
10 days ago
We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is well... 

Company Confidential

United Arab Emirates
3 days ago
 ...Job Description Answer calls and respond to emails. Handle Customer inquiries both...  ...all cal  information according to standard operating procedure. Complete call logs...  ...English language. Experience of call center  and customer services environments. knowledge... 

Duravit AG

Heliopolis, Cairo
4 days ago
Call Center Representative Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring... 

Company Confidential

United Arab Emirates
2 days ago
We are searching for a well-spoken female Telecaller. - Good communication in English is a must - Prior experience in the same field will be an added advantage - Freshers can also apply - Salary to be discussed REQUIREMENTS Experience: at least 1 year . ...

Company Confidential

United Arab Emirates
3 days ago
 ...provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff...  ...reports Job Requirements Proven experience as call center supervisor or similar supervisory position Experience in customer... 

4level1

Maadi, Cairo
7 days ago
Responsible and hard working Call Center Manager required for a reputed company. REQUIREMENTS Experience: 5 years minimum PROVISIONS Employment visa provided . Medical insurance Salary: Negotiable

Company Confidential

United Arab Emirates
4 days ago
Call Center Managers are responsible for staff in a call center, who they train, hire, monitor, and motivate. Their job is to make sure that the teams they oversee meet their companys goals and provide sufficient customer support, but theres a lot that goes into this process... 

Company Confidential

United Arab Emirates
6 days ago
Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload. REQUIREMENTS... 

Company Confidential

United Arab Emirates
1 day ago
 ...adhering to standards and guidelines. Conveys a professional image of TKH by following set scripts and telephone etiquette Standards. Manage large amounts of inbound and outbound calls in a timely manner. Communicates with the student services team if needed.... 

The Knowledge Hub Universities

Cairo
3 days ago
 ...before the clinic by sending confirmation messages to patients. Call the patients in case of cancellation or modification in...  ...outpatient clinics. Manage all inbound calls on time. Follow  call center scripts while identifying patients’ needs. Answers patient’s... 

AlMehwar Hospital

6th of October
9 days ago
Call Center Manager preferable with UAE experience required. REQUIREMENTS Experience: 3 years minimum . Education: Bachelor Degree required . Languages: English required. Nationality: european preferred . Gender: female preferred PROVISIONS Transport provided .... 

Company Confidential

United Arab Emirates
15 days ago
 ...Description • Greet and welcome visitors to the organization in a professional and friendly manner. • Answer and direct phone calls to the appropriate departments or individuals. • Responding to clients inquires either they were received through phone calls, what... 

High Art

Egypt
10 days ago
مطلوب موظف كول سنتر للعمل بالهرم – راتب 4500 جنية – للعمل بخدمة عملاء ولاد و بنات طلاب – مقر العمل الشركة بالهرم او من البيت اونلاين . للتقديم وحجز معاد فون او واتساب مميزات الوظيفه - المرتب 4500 ج شروط الوظيفه - مؤهل عالى
Giza
7 days ago
# We are looking for a new talent to play a vital role. # Job responsibility 1- Receive each customer call n a professional and friendly manner. 2- maintain effective communication with all related departments to ensure smooth service delivery. 3- Handle every query... 

Company Confidential

United Arab Emirates
7 days ago
customer service professionals who serve as a companys front line in making phone sales and addressing customer concerns. Working in this position requires some tech-savviness in order to talk on the phone while using a computer to find information or enter data. REQUIREMENTS...

Company Confidential

United Arab Emirates
3 days ago