Search Results: 5,495 vacancies

 ...Full compliance to the Contact Centre code of conducts in the manner of attendance...  ...Promote the department CES during calls which leads to service improvement...  ...Completion of any assigned task given by the supervisor with efficient use of the Contact Centre... 

Alshaya Group

Egypt
24 days ago
 ...driven individuals who like to move fast, get the job done, and have fun doing it. We are looking for an experienced Call Center Supervisor to oversee our call center agents: monitor success, motivate and provide support and training to the team on a daily basis.... 

Upgrade

Cairo
7 hours agonew
Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload. REQUIREMENTS... 

Company Confidential

United Arab Emirates
3 days ago
We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is... 

Company Confidential

United Arab Emirates
4 days ago
Call Center Supervisor required. Ones on visit visa can apply. REQUIREMENTS Experience: 3 years minimum . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree is an advantage . Languages: English required, Arabic required. Nationality:... 

Company Confidential

United Arab Emirates
14 days ago
Looking for Call Center Supervisor preferable with UAE experience. Should be ready to relocate to Dubai REQUIREMENTS Experience: 1 - 2 years . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree required . UAE driving license: UAE driving... 

Company Confidential

United Arab Emirates
11 days ago
 ...Hire and onboard new employees Answer questions from staff and provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure performance with key metrics such as call... 

Company Confidential

United Arab Emirates
15 days ago
A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. They also assist in hiring new employees while monitoring their teams... 

Company Confidential

United Arab Emirates
21 days ago
 ...office and after sales planning with surveys   9- Daily, weekly and monthly reports analysis   10- Customer service planning through calls & e-mails handling training.   11- complaints follow up and handling  12- Online orders confirmation and complaints handling.... 
Nasr City, Cairo
a month ago
Looking for Call Center Supervisor preferable with UAE experience. Should be ready to relocate to Dubai REQUIREMENTS Experience: 3 years minimum . Experience in UAE: experience in UAE required . Education: Bachelor Degree required . Gender: female preferred PROVISIONS... 

Company Confidential

United Arab Emirates
7 days ago
We are hiring: Call Center Supervisor required for a reputed company. REQUIREMENTS Experience: 5 years minimum . Experience in UAE: experience in UAE is an advantage . Languages: good English required. Gender: female preferred PROVISIONS Employment visa provided... 

Company Confidential

United Arab Emirates
10 days ago
 ...issues in a professional manner (where applicable). Other responsibilities dependent on process assigned to. Receives customer calls in a call centre environment. Responsible for relationship building and account management while resolving customer inquiries in a... 

HSBC

Cairo
6 days ago
 ...Cleanliness –shifts update-handle any issue whether from dealers or with our staff and dealers).  Prepare a Weekly Report to review the Call Center/Complaints performance to make sure that all staff numbers meet the target and also prepare a Monthly and Quarterly reports... 

Sky Distribution

Giza
a month ago
 ...Job Description Regular - Head of Egypt MSI Centre Head of Egypt MSI Centre ref :577688 | 06 Dec 2023 apply before : 0...  ...any other reasonable and professional task as required. + On-Call assumption and Stand-by required. Dimensions Financial –... 

Orange Digital Ventures

Cairo
17 days ago
 ...accurate documentation and resolution of complaintsGenerating reports in cases of incidents or damagesCommunicating with the Contact Centre Operations Manager and escalating complaints and issues when necessary for prompt resolutionKey requirements:Experience in... 

Meeting Point Emirates

United Arab Emirates
14 days ago
Job Description Define the commercial policy and objectives of the center Recruit, train, supervise and evaluate staff Organize and plan the team's work Monitor the management of product and material stocks Ensure monitoring of the budget and accounting...

Elshennawy Group

Heliopolis, Cairo
22 days ago
• Answer incoming calls and respond to customer’s emails • Management and resolve customer complaints • Sell Identify and escalate issues to supervisors • Provide relevant information to customers • Research required information using available resources • Research... 

Company Confidential

United Arab Emirates
5 days ago
 ...Job Description Call center agents Job description:  Schedule appointments for patients. Answer telephone promptly and in...  ...satisfactions. Other reasonably related duties as assigned by supervisor or manager Job Requirements Proven experience as call center... 
Alexandria
12 days ago
 ...provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep...  ...Job Requirements Proven experience as call center supervisor or similar supervisory position Experience in customer service... 

4level1

Maadi, Cairo
9 days ago
 ...Job Description ~ Answering incoming calls and responding to customer’s e-mails. ~ Handling customer inquiries, complaints, and...  ...Updating customer information and records ~ Escalating issues to supervisors when necessary Job Requirements Proven experience as... 

Al Qamzi Group Egypt

Sheraton, Cairo
14 days ago