...and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy
Be fully competent in all reception and cashier duties
Cover all shifts if required
Cover Rooms Coordinator shifts if required
Liaise with other Departments in regards to...
...relationship with guests.
~Handle guests’ complaints and comments tactfully and efficiently.
~Handle all administration work pertaining to cashier/bar operation requirement and company’s policies.
~Maintain department communication logbook and updated notice board.
~Check the...
...• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring...
...financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain...
...Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
Conduct regular training sessions with the assigned team in line with the departmental SOP’s
Monitor duty schedules for the respective team...
...recorded following prescribed procedures for issuing voiding or correcting outlet checks.
Oversees the proper use and security of cashier/waiter/waitress floats
Assists in the inventory management and ongoing maintenance of the outlet including establishing par...