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- ...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re... ...solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers...
- ...description / Role Job description Lead development of features, experiments, technical projects, and complex systems Translate... ...to grow into a solid financial conglomerate with multifaceted operations. Headquarter located in Cairo, Egypt; Raya Holding is...
- ...data. Qualifications: Bachelor’s degree in Business, Marketing, or a related field. 2-3 years of experience in customer experience, retail operations, or program coordination. Proficient in English and Arabic. Use of Technology: Microsoft Office....
- ...and interactive communication. Receive calls from clients and different stakeholders to ensure a smooth customer experience. Handle all operations with project manager and sales team. Handle administration work of orders such as invoices, site reports, .etc....
- ...international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 1...
- ...performance and client satisfaction Maintain updated records of training curricula and material Job Requirements Work experience as a Customer Service Trainer or similar role Experience in sales or customer service positions is a plus Knowledge of Learning...
- ...disconnection issues and offline tasks alongside Covering operational outbreaks, Resolving and coordinating customer... ...Managing Customer inquiries, through emails and chats and delivering superior customer experience by providing product information, solving problems,...
- ...Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we... ...-how and connections, to deliver long-term value, wherever we operate This role falls under our X- Dubai umbrella and is responsible...
- ...smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take... ...their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or...
- ...Job Description Provide real-time customer support via online chat platforms. Answer customer inquiries regarding products, services, and policies. Troubleshoot and resolve customer issues efficiently and effectively. Guide customers through website navigation...
- ...Design Specialist ensures that all materials are optimized for various devices and platforms, contributing to impactful learner experiences. Accountabilities (but not limited to): Multimedia Asset Creation: • Design graphics, videos, and motion graphics to support...
- ...channels, and support business reporting and operations. What You’ll Be Doing: Monitor and... ...inquiries professionally via phone, chat, or social media Receive and confirm... ...Arabic (written and verbal) ~1+ year of experience in a call center or as a social media...
- Job Number 24166324 Job Category Rooms & Guest Services Operations Location Le Méridien Cairo Airport, Cairo International Airport, Cairo... ...smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts...
- ...employee issues and workplace concerns. Assist in conducting operational interviews to support the recruitment process. Collect... ...Business Administration, or a related field. At least 2 years of experience in the HR field. Males Only. Previous experience in the...
- ...Job Description Designs and oversees the execution of customer service and experience strategies. Ensures high service quality, fast resolution, and loyalty-building interactions across all customer touchpoints. Develop customer experience frameworks, policies,...
- ...Immediately For a Customer Service Representatives (Back Office-Mail & Chat- English Account) Job benefits: Gross Salary: 19,100 EGP... ...English Level B2 Strong interpersonal skills No previous experience required Excellent soft skills Excellent handling skills...
- ...partnerships to support project success. Job Requirements ~ Bachelor's degree in Computer Science or Engineering ~2-4 years of experience in project coordination ~ Very good English proficiency in writing and speaking ~ Proficiency in Azure DevOps, JIRA, or...
- ...customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific... ...junior Customer Support Representatives Job Requirements Experience as a Customer Support Specialist or similar CS role...
- ...Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound queries related to Pargo’s Click & Collect and Returns products. You'll be part of the Marketing team that ensures a seamless parcel...
- ...success. Achieve and exceed sales targets to contribute to the company's growth. Requirements ~3–5 years of hands-on experience in business development and sales in a digital marketing agency. ~ Strong understanding of digital marketing strategies and...
