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- ...that follow: Positive attitude Good communication skills (oral and Written) Committed to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or...
- ...become a Heartist ®. Job Description # Maintains complete knowledge of and complies with all departmental policies / service procedures /standards. # Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as...
- ...developing and maintaining quality systems, conducting audits, and analyzing performance data. They lead initiatives to improve product and service quality, ensure regulatory compliance, and foster a culture of continuous improvement across departments. What will I be doing...
- ...maintain the attitude, behaviours, skills, and values that follow: Previous IT experience, preferably in the hotel, leisure, and/or service sector Experience of all Microsoft systems Experience of hotel applications, such as PMS, POS, Windows servers, Network...
- ...Demonstrated ability to develop interpersonal relationships Positive attitude Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations...
- ...negotiation and closing—across target sectors (SaaS, FinTech, telecom, startups). Own a healthy pipeline, hit targets, and build lasting client relationships. Key Responsibilities Identify, prospect, and secure new B2B clients via calls, email, LinkedIn, referrals, and...
- ...Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office...
- ...following tasks to the highest standards: Oversee operations of Food and Beverage outlets Maintain exceptional levels of customer service Recruit, manage, train, and develop the team Assist with annual and mid-year appraisals with team members under your...
- ...information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities...
- ...it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers...
- ...ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables...
- ...ensuring high occupancy rates while delivering exceptional customer service. Lead and supervise the reservations team providing training... ...Develop and maintain relationships with key corporate clients and travel agencies to drive bookings Implement upselling techniques...
- ...Conduct sales calls property tours and presentations to potential clients. Work with the Revenue Management team to develop... ...Information : Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively...
- ...professional area. Preferred System-related professional certifications desired. CORE WORK ACTIVITIES Supporting Client Technology Needs Uses computers and computer systems (including hardware and software) to program write software set up functions...
- ...and meets the needs of key stakeholders (owners corporate guests etc.). Explores opportunities that drive profit create value for clients and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management...
- ...1. Beverage Operations Management Oversee daily beverage service operations across all outlets (bars lounges restaurants pool/beach bars room service etc.) Ensure consistent delivery of premium service and product quality in alignment with the brand standards...
- ...feedback to enhance skills and overall experience. Coordinate with Other Teams: Work closely with other teams such as health staff service providers and administrators to ensure smooth coordination of activities. # Qualifications : Education: A degree in...
- # # Responsible for specific stations in the bars delivers food and beverage services to customers possesses the related knowledge and always present at his/her station. # Take and serve guest orders promptly and according to service manual including offering information...
- # # # Responsible for specific stations in the restaurants or bars delivers food and beverage services to customers possesses the related knowledge and always present at his/her station. # Assigned to work in the restaurant or bars. # Prepare the restaurants and...
- ...information and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Develop and maintain positive working relationships with others. Speak with others using clear and professional language....
- ...Manage daily operations of the Club Lounge and staff scheduling. Ensure seamless service during breakfast tea time and evening cocktails. Maintain high guest satisfaction and handle VIP requests or complaints. Monitor inventory of lounge supplies and coordinate...
- # # Act as a bridge between guests and operational departments focusing on guest satisfaction and maximising the quality of services. 2.2 Create a communication bridge between guests and operational departments. 2.3 Shed light for all operational departments through the...
- ...maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf...
- ...verbal and written communication skills Excellent administration and IT skills Committed to delivering a high level of customer service both internally and externally Flexibility to respond to a range of different work situations Ability to work under pressure...
- ...University. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services front desk housekeeping sales and marketing management operations or related professional area. OR 2-year degree from an accredited...
- ...operations are carried out according to these strategies. # Ensure and control implementation according to contracts. # Monitor services delivered in the facility according to the texts in the catalogues. # Ensure promotion of the facility. Develop a trade fair...
- ...Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to...
- ...scheduled water cleaning uses chemicals like chlorine. # Tests water quality and pH balance. # Cleans out filtration units. # Services heating circulation and de-humidifier systems. # Fixes lights above and below water level. # Checks and repairs corrosion...
- ...strategic financial business leader. The position champions develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brands target customer and property employees. The position provides the...
- ...the personnel. Is responsible for the production and presentation of the food in the restaurant. # Remain in the restaurant during service hours and when needed talk to guests and ask them what they would like what they like and do whatever is necessary to increase...