...Job Description
Location-Cairo , , Egypt (EG) · Act as a first line of contact for Contact Center Executives’ issues or and/or concerns related to customers’ process and escalations. · Stay informed and updated about all Aramex events, activities, service, products...
...Job Description
Regular - Contact Center Expert
Contact Center Expert
ref :579378 | 01 Apr 2024
apply before : 30 Jun... ...CityStars, Cairo, Égypte - Egypt
about the role
Engineering team resemble one of the highest technical authority inside...
...Job Description
Contact Center Agent - French Speaker
Contact Center Agent - French Speaker
Contact Center Agent (French Speaker)
POSITION SNAPSHOT
Location: Nestlé Business Services Cairo Company: Nestlé Egypt
Full-time/ Hybrid Model
POSITION...
...Accounts working in Cairo, Egypt. You will be the first point of contact for customers, assisting them with inquiries, resolving issues... ...achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees.The...
...documents, participate in specific meetings and develop their own professional expertise.Roles And Responsibilities Update and apply Contact Center standards and metrics (i.e. response time, handling time, unanswered calls, productivity metrics, etc.) to ensure that agents...
...Job Description
Contact Center Representative
On-site New Cairo City, Cairo Governorate, Egypt Operations Full time
Description
Represent the company in a professional and a qualified manner. Handle inbound calls for the company Following up complicated...
Location-Cairo , ,Egypt (EG)
Job ID -6265
Purpose of the Job:
To manage contact center team to ensure they are fully capable to achieve ultimate customer satisfaction.
Job Responsibilities:
·Act as a first line of contact for Contact Center Executives’ issues...
...Are you a skilled communicator with a passion for providing exceptional customer service? Join our dynamic team as a Fluent Call Center Agent and help us deliver outstanding support to our valued customers.
Responsibilities:
- Handle inbound and outbound calls in...
...Job Description
We are currently seeking a Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service while handling a high volume of incoming and outgoing calls. You will assist customers with...
...Job Description
Contact Center Analyst – H2R
POSITION SNAPSHOT
Location: Cairo, Egypt
Company: Nestlé Business Services
Full-time
Bachelor’s degree, preferably with experience in Data Analytics
POSITION SUMMARY
Contact Center Analyst is the...
...Job Description
"6 Months contract role"Contact Centre Officers specializing in chat support play a pivotal role in ensuring a seamless and satisfactory customer experience throughout the entire purchase cycle. They engage directly with potential customers, providing...
...Job Description
Exciting Opportunity: Spanish Contact Center Team LeaderJoin the forefront of customer support and communication as part of Future Group, a globally recognized leader in Translation & Localization Services. Established in 1994, we've been carving a...
...Job Description
Job brief
Contact center supervisor's main objective is to provide leadership, expert guidance, supervision and oversight for the call center by managing daily performance of his/her direct team whilst supervising floor operations and duties....
...operational objectives.Working with business users and owners to understand their needs and translate into final project deliverables.Key Requirements:Relevant Bachelor's degree.1-2 years of experience in Project Management in Contact Center Management. V. Good English level...
...5. Ensure high service quality during inbound/outbound calls interactions, and handle customer’s complaints according to the Contact Center approved standards to maintain customer satisfaction.
6. Update customer records with details of the inquiry and the response...
...operations of both the OnStar Middle East and Traditional (Care) contact centres. The responsibilities include managing local policies,... ...with Tools and Technologies: Understanding of call center tools including; Workforce management tools such as IEX, CMS, Knowledge...
...Job Description
Business: Contact Centre
Role Title: Site Head of Contact Centre GSC's
Global Career Band: 4
Location... ...Delivering the operating plan for the site
Maintain cost center accountability by monitoring expenditure against department budgets...
...the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling... ....You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers...
...Job Description
DescriptionAs an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is...
...welcome lettersSending inter-hotel and departure transfer messages to hotelsHandling and resolving guests complaints, managing the contact center inbox and addressing issued in a timely mannerMaintaining complaints and reporting logs ensuring accurate documentation and...
...the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling... ...You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers...
...the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling... ...You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers...
...hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of GSC HBEG CONTACT CENTRE
Principal responsibilities
Impact on the Business
Answers (or makes) phone calls from our HSBC customers in a...
...Job Description
~“Basic computer skills and familiarity with complaints center technology
~ Experience working in a contact center, particularly in a role that requires dealing with inquiries via telephone, email and correspondence.
~ Identifying customer needs and...
...problems customers may encounter with products or services.
Maintain confidentiality of HAP’s client’s data.
Achieve the FCR (First Contact Resolution).
Collaborating with other departments or escalating complex problems to the appropriate personnel.
Provide...
...Description
Life Makers Alexandria is hiring an experienced Call Center agents with proven previous experience at our office in... ...from 10 am to 10 pm
Job location : janaklis
Main roles :
Contact potential or existing customers to inform them about our new...
...Description
Assistant Teacher for Children's Center page is loaded
Assistant Teacher for... ...to this search are encouraged to contact the Office of Human Resource Management... ...programs in all areas of science, engineering, humanities, arts and social sciences....
...Job Description
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field...
...Shift Customer Service Agent - New Cairo
Location : Our call center is located in New Cairo, providing a convenient and accessible... ...As a Customer Service Agent, you'll be:
# The first point of contact for our patients, handling incoming phone calls and text...
...Job Description
Attendant Business Center
JOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location,... ...faxes, and/or boxes to the proper meeting room or guest room. Contact appropriate individual or department as necessary to resolve guest...