Search Results: 3,930 vacancies
...to hotelsHandling and resolving guests complaints, managing the contact center inbox and addressing issued in a timely... ...in cases of incidents or damagesCommunicating with the Contact Centre Operations Manager and escalating complaints and issues when necessary...
...Job Description
The Contact Centre Officer is to provide exceptional
customer service and sales support through chat channel. This role involves
effectively communicating with customers via online chat platform to address
inquiries, provide product information, assist...
...Job Description
Regular - Head of Egypt MSI Centre
Head of Egypt MSI Centre
ref :577688 | 06 Dec 2023
apply before :... ...perception) and strong customer relationship through continuous contact and quality support. Partner with Operations Director to have One...
...all feedbacks received from different channels according to the contact center procedure... ...Full compliance to the Contact Centre code of conducts in the manner of attendance, pause sessions and...
...and optimize human and material resources, delegate and control tasks, motivate and train teams, and make decisions.
Sense of contact and listening: He must be able to understand and respond to the needs and expectations of customers, advise them and build their loyalty...
Job Description
Job Purpose:
- Provide Internal and External customers with accurate information regarding ADCB products.
- Handle Telephonic enquiries and cross-selling of ADCB Retail Banking products.
- Provide correct information to all customers regarding...
...Job Description
Regular - Contact Center Expert
Contact Center Expert
ref :579378 | 01 Apr 2024
apply before : 30 Jun 2024
CityStars, Cairo, Égypte - Egypt
about the role
Engineering team resemble one of the highest technical authority inside...
Location-Cairo , ,Egypt (EG)
Job ID -6265
Purpose of the Job:
To manage contact center team to ensure they are fully capable to achieve ultimate customer satisfaction.
Job Responsibilities:
·Act as a first line of contact for Contact Center Executives’ issues...
...Exciting Opportunity: Spanish Contact Center Team Leader Join the forefront of customer support and communication as part of Future... ...Contact Center Team Leader to spearhead our brand-new contact centre team. This role represents a unique chance to drive customer satisfaction...
...Job Description
Contact Center Agent
POSITION SNAPSHOT
Location: Nestlé Business Services Cairo
Company: Nestlé Egypt
Full-time/ Hybrid Model
POSITION SUMMARY
Provide timely resolution of all queries (Human Resources & Financial Services - Vendor...
...Management and R&D teams as required to solve customer requests and define best practices for 1st class customer support.L’Ingénieur Centre d’Excellence Ingénierie (COE) est responsable du processus et de la fonction globale de support après-vente au niveau GA et de l'é...
Job Description
Are you a skilled communicator with a passion for providing exceptional customer service? Join our dynamic team as a Fluent Call Center Agent and help us deliver outstanding support to our valued customers.
Responsibilities:
- Handle inbound and...
...Job Description
Contact Center Representative
On-site New Cairo City, Cairo Governorate, Egypt Operations Full time
Description
Represent the company in a professional and a qualified manner. Handle inbound calls for the company Following up complicated...
...Job Description
Contact Center Analyst – H2R
POSITION SNAPSHOT
Location: Cairo, Egypt
Company: Nestlé Business Services
Full-time
Bachelor’s degree, preferably with experience in Data Analytics
POSITION SUMMARY
Contact Center Analyst is the...
...operational objectives.Working with business users and owners to understand their needs and translate into final project deliverables.Key Requirements:Relevant Bachelor's degree.1-2 years of experience in Project Management in Contact Center Management. V. Good English level...
...Job Description
Job Description - CONTACT CENTER INBOUND AGENT (240000RN)
Job Description
CONTACT CENTER INBOUND AGENT - ( 240000RN ) Description
Job Purpose
To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request...
Job Description
DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, ...
...components, troubleshooting network issues also responding to emergent situations that affect operational stability. You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations)...
Job Description
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.
Ideally with ...
...Experiences team of Africa & Middle East, entails overseeing the operations of both the OnStar Middle East and Traditional (Care) contact centres. The responsibilities include managing local policies, procedures, and the operational structure, ensuring alignment with the...
