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- ...Job Description Designs and oversees the execution of customer service and experience strategies. Ensures high service quality, fast resolution... ...Monitor NPS, CSAT, and other service performance metrics Manage a team of agents and supervisors across phone, email, and...
- ...strategies Plan, execute, and measure experiments and conversion tests Collaborate with... ...ability to evaluate end-to-end customer experience across multiple channels and... ...Demonstrable experience leading and managing SEO/SEM, marketing database, email, social...
- ....g. negotiation, teamwork and conflict management) Identify individual and team skills... ...Coordinate mentorship programs for new customer service representatives Assess the impact... ...material Job Requirements Work experience as a Customer Service Trainer or...
- .... Our brand is synonymous with * excellence, exclusivity, and unparalleled service *. About the role: A very dynamic Customer Experience (Sales background) JD: Sell bespoke travel packages, luxury holidays, and VIP experiences via phone & digital channels....
- ...Job Purpose: The analyst will support the program by managing customer recruitment for, ensuring visit acceptance, and communicating... ...in Business, Marketing, or a related field. 2-3 years of experience in customer experience, retail operations, or program coordination...
- ...various devices and platforms, contributing to impactful learner experiences. Accountabilities (but not limited to): Multimedia... ...and a focus on user-centered design. Strong project management and time-management skills to handle multiple projects concurrently...
- ...Pargo launched operations in Egypt and is looking for a strong Customer Experience Agent to enthusiastically handle inbound and outbound... ...whose expertise results in excellent customer relationship management and a positive brand image. Duties and Responsibilities...
- ...to collect and analyze information from customers to offer the best resolution, you’ll support... ...will be working on here in Koinz: Managing Customer inquiries, through emails and chats and delivering superior customer experience by providing product information,...
- ...Job Description Leading the Customer Care staff. Resolving complex issues and inquiries... ...information the customer may need. Manage the communication channel between the... ...Requirements Minimum 10 years of relevant experience within real estate industry....
- ...Job Description An ability to address customer requests in a timely manner Excellent communication and interpersonal skills... ...Administration or relevant field Job Requirements ~ Proven experience as call center supervisor or similar supervisory position ~...
- ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently... ...are met Analyze feedback and data to enhance customer experience Job Requirements ~ Bachelor’s degree in Business...
- ...Job Description Role Overview As a Customer Success Manager at bluworks, you will be at the forefront of ensuring our clients achieve... ...management, or a related client-facing role (HR tech or SaaS experience preferred). ~ Previous experience managing or mentoring...
- ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent... ...service KPIs Job Requirements Minimum 5 years of experience managing a customer service team Strong leadership,...
- ...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team... ...their CX. Job Summary This role is responsible for managing and supporting the end-to-end onboarding process for new hires...
- ...in students’ lives. Key Responsibilities: Lead and manage the customer service team to deliver exceptional support to students and... ...For: Bachelor’s degree or above. Minimum 5 years of experience in customer service or education-related roles, with at least...
- ...Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering...
- votre rôle You have unique experiences, skills and passions. Why not bring them all... ...+ years of experience, preferably in a customer support in the telecommunication industry... ...~ Customer Service and Project Management Experience ~ Possess virtual team management...
- ...opportunity to collaborate with colleagues and customers from all over the world votre profil... ...& Employee Exp Orange Business manages and integrates the complexity of... ...that drive their business. Our extensive experience and knowledge in global communication solutions...
- ...are looking for a motivated and detail-oriented Junior Project Manager to join our ERP implementation team. In this role, you will... ...deadlines and within budget. The ideal candidate has 1-2 years of experience working in the ERP industry and a strong interest in project...
- ...Job Description Objectives -Manage daily workflow within the customer service department -Create and track customer service goals -Supervise... ...service department Job Requirements -Demonstrated experience in customer service -Strong understanding of...