...A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the... ...As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel,...
Job Description
~Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
~Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental...
...creating unforgettable experiences. We are currently seeking a Guest Relation Supervisor to join our team and help us maintain our high... ...the guest relation team, ensuring that they provide excellent customer service at all times.
Key Responsibilities:
• Supervise the...
...A Recruitment Officer is responsible for responding to applicant requirements to deliver an excellent experience while working with internal customers on recruitment needs and ensuring employee and prospect documentation is in order.
What will I be doing?
As...
...how to handle each.
Qualifications
~Proficiency in English (verbal and written), a second language an asset.
~Previous customer-related experience preferred.
~Strong interpersonal and problem-solving abilities.
~Highly responsible & reliable.
~Ability to work...
...and committed Security Professionals who want to move their career forward along with the growth of the company.
As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role...
...Job Description
Job Description
Customer Assistance:
Customer Service Agents greet customers and assist them with their inquiries... ...)
Age: Maximum 35
Computer Skills : Excellent in MS Office
Language Proficiency: very good in English (written and spoken...
...passionate and dynamic guest focused Front Office professionals who pride themselves on... ...ability to deliver extraordinary levels of customer service and provide creative solutions to... ...Maintain effective communication with all related departments to ensure smooth service...
...and satisfaction.
# To be familiar with all related company documentation, especially with the relevant... ...-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or...
...passionate and dynamic guest focused Front Office professionals who pride themselves on... ...ability to deliver extraordinary levels of customer service and provide creative solutions to... ...Maintain effective communication with all related departments to ensure smooth service...
...improvements.
Qualifications
#Education: Related degree or specialized teaching credentials... ...-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative...
...in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping)... ...guest services, front desk, housekeeping, or related professional area.
OR
• 2-year... ...service culture.
• Provides excellent customer service by being readily available/approachable...
...vocational high school certificate or a related field or equivalent experience.
~Proven... ...priorities.
~Proficiency in using relevant MS Office and tools for data analysis and... ...a way that reflects the culture
Note: Customization may be included for any specific local or...
...implementation of standard operating procedures related to venue operations with focus on... ...for prolonged periods of time.
~Excellent customer service skills Interpersonal skills to... ...sentences, introduce the team, property or office environment in a way that reflects the culture...
...departments within the resort, including Front Office, Housekeeping, Food and Beverage, and... ...staff members to ensure excellent customer service and adherence to company standards... ...Bachelor's degree in Hospitality Management or related field.
- Minimum of 3 years of...
...and management of setting KPI's for Front Office & guest satisfaction
Process and... ...guests with your natural bright and bubbly customer service style is what sets you apart from... ...required
~ University/College degree in a related discipline preferred
~ Must possess a professional...
...all facilitated activities and execute duties related to the activities and completion of programs before... ...-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or...
...Report any Lost & Found items to housekeeping office
Co-ordinate with the front office
Check discrepancy... ...thereafter disclose to any person any information related to the affairs of the Employer or any of its customers.
Perform any other related duties as may be...
...Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed... ...Accountable and resilient
Commitment to delivering a high level of customer service
Flexibility to respond to a variety of work...
...for its luxurious resorts and exceptional customer service. We are seeking a highly... ...Resolve any guest complaints or concerns related to food and beverage services
- Keep up... ...handling procedures
- Proficient in Microsoft Office and POS systems
- Fluent in English, both...
...Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Bell Captain you are...
...themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an... ...subordinates are according to the specified standard
• Ensure that all related tools are in safe place and in working condition
• Follow the...
...Reception/Front Desk at all times
~Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and... ...types) for next day
~Maintain amicable and co-operative working relations with all other departments
~To be responsible for identifying...
...~ Supervises and coaches F&B, Front Office and Housekeeping Trainers as well as the... ...Deals with all e-mails and correspondence, relating to training and quality activities in a... ...action
~ Review and follow up with Customer Feedback
~ Make a round on daily basis...
...standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized... ...quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
•...
...themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an... ...requirements, inclusive of generators
• Control systems to M&E related processes e.g. general equipment, televisions, hair dryers,...
...procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create... ...Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject...
...create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a... ...exciting and contemporary menus
Developing positive customer relations through interacting with our guests and being the face of the...
...As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become... ...assist and provide advice to guests
• Practice good customer relations and attend to customer complaints and queries satisfactorily...
...themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping... ...to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will...