...Job Description
Customer complaints handling
Inbound and outbound calls
Online orders fulfillments (confirmation/delivery/exchanges/returns)
Customers inquiries handling (phone/social media/emails)
Reporting and analysis
Communicating with back offices...
...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
Coordinate mentorship programs for new customer service representatives
Assess the impact of each educational course on staff performance and client satisfaction
Maintain...
مطلوب موظف خدمة عملاء
– لا يشترط خبرة في بعض التخصصات لوجود تدريب بالشركة مؤهل عالي / فوق متوسط / متوسط
– السن من 20 ل 50 عام
– راتب يبدأ من 5000 الى 6000 – عدد ساعات العمل 8 فقط استلام العمل في نفس الىوم
– المقر المهندسين ميدان لبنان
– مكان العمل ( القاهرة /...
مطلوب خدمة عملاء
– لا يشترط خبرة في بعض التخصصات لوجود تدريب بالشركة مؤهل عالي / فوق متوسط / متوسط
– السن من 20 ل 50 عام
– راتب يبدأ من 4000 + 5000
– المقر المهندسين ميدان لبنان
– مكان العمل ( القاهرة / الجيزة )
– عدد ساعات العمل 8 فقط استلام العمل في نفس الي...
...Job Description
Familiar with A and A+ customer categories
VIP account management
Customer complaints handlings
Inbound and... ...Job Requirements
Excellent English Language
Customer service experience from 3 to 5 years
Experience in high-end products...
...leading provider of digital dental solutions, is looking for a Customer Excellence Advisor to join our team.
Our Customer... ...Job Requirements
~1-3 Years of experience as a customer services agent.
~ Fluent English communication skills. is a MUST
~ Good...
...Job Description
We are looking for talented and motivated individuals to join our team as :
( Customer Service Representatives )
Responsibilities:
Handle inbound and outbound calls
Provide excellent customer service
Resolve customer issues
Sell products...
مطلوب موظفات خدمة عملاء – لشركة استيراد وتصدير في المهندسين
– السن لا يزيد عن 28 مؤهل جامعي
– العمل في مقر الشركة مواعيد العمل من 9 ل 5 مساء
– للتواصل وإرسال السيرة الذاتية
شروط الوظيفه
- مؤهل عالى
- سن محدد
...Job Description
Training and managing Customer Service Assistants and Representatives
Improve customer service experience, create engaged... ...improve client retention
Determine KPIs for call center agents to increase performance
Develop service procedures,...
...Job Description
Role Description
This is a full-time on-site role as a Call Center Customer Service Representative located in Giza. The Customer Service Representative will be responsible for providing exemplary customer service to parents, schools, and businesses...
...Job Description
Handles customers’ enquiries, requests and complaints in a positive effective... ...about the company’s products and services; processes travel bookings, modifications... ...Converts lead calls to Contact Center sales agents and field sales agents as needed and...
...Job Description
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer... ...by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer...
...invoicing
Maintain all filed vehicles if made available, in a clean and presentable condition
Write service or job reports on each job
Maintain good customer contacts and relations
Uses special tools in a safe and careful manner, reporting any damage or...
...Job Description
Handling all Medmark inbound & outbound PR, welcome and renewal calls.
Providing excellent customer care by dealing with complex queries accurately and professionally.
Act as the first point of contact with customers to resolve any request....
مطلوب موظفين كول سنتر – للعمل في مركز طبي تجميلي في المهندسين
– اجازة اسبوعية راتب ثابت شروط خبرة في التجميل
– للتواصل يرجى ارسال ال cv
مميزات الوظيفه
- مرتب مجزي
شروط الوظيفه
- مؤهل عالى
- يشترط خبره بالمجال
...experience with CRM software and Account management systems
Understanding of sales performance metrics
An ability to address customer requests in a timely manner
Excellent communication and interpersonal skills with an aptitude for building strong client...
Job Description
Telesales job opportunity has been opened
Appointments: from 9 to 5
Holidays: Friday and Saturday
Salaries: 3500 +1000 Kpi
In addition to a commission of up to 10,000 to 20,000 upon achieving the target
Age does not exceed 31 years
Graduates...
Job Description
First line support for the users
Answer staff questions in person and via phone and email on all company supported applications.
Troubleshoot desktops, laptops, IP phones, printers and networks problem.
Perform hardware and software installations...
...current time etc.
Return unused parts on job completion to facilitate job closing and invoicing
Write service or job reports on each job
Maintain good customer contacts and relations
Uses special tools in a safe and careful manner, reporting any damage or...
...and implementing preventive measures to avoid recurring issues.
IT Service Delivery: Monitor and evaluate IT service delivery, ensuring adherence to service level agreements (SLAs) and customer satisfaction. Identify areas for improvement and implement measures to...
...Description
-Duty to perform. The duties of an agent depends primarily on the contract of... ...Obedience and Loyalty.
-Dealing with customer queries and complaints by providing... ...resolution and the highest quality of customer service. Problem Solving, with a process...
...of the sales process and maximize the sales of the company products. To do the following you will have to convince the customers to buy our service.
-Responsibilities:
Represent the company’s products and services, using consumer research as well as deep and comprehensive...
...Job Description
Establish, develop and maintain positive business and customer relationships
Communicate with new and existing customers to discuss needs
Highlight how our services solve customer problems
Answer questions about the Company's services
Negotiate...
...preparing vouchers and making reports for payments to cellular service providers, entertainment facilities providers and other vendors... ...~ Respond to inquiries & troubleshooting and ensure internal customer satisfaction of all stakeholders.
Job Requirements
Education...
...Job Description
Keeping in contact with existing customers.
Making appointments with and meeting new customers
Agreeing sales,... ...Advising customers about delivery schedules and after-sales service
Recording orders and sending details to the sales office...
...scrutiny and collection of applications for visa processing
Handle customer/applicant queries personally or via email, telephone.
Handle... ...Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants...
...Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer... ...with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts...
...market research to identify selling possibilities and evaluate customer needs
Actively seek out new sales opportunities through cold... ...Prepare and deliver appropriate presentations on products and services
Create frequent reviews and reports with sales and financial...
...Job Description
Achieve his targets requirements for sales of Parts and Service to his allocated customers.
Handle major accounts and seal successfully and independently
Ensure full knowledge of customers’ requirements, projects and overall business standings...
...strategies to support the sales, including analysis of products and services and setting targets to ensure adequate revenues selling for the... ...cross-functional teams to ensure brand alignment across all customer touchpoints.
Monitor industry trends and competitor...