Search Results: 27 vacancies
...people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is... ...aggregator that enables users to manage their electricity and telecom services from their mobile phones. It is worthy to note that Sahl...
...merchants.
Conduct on-site visits to the merchants’ branches to ensure our service is running.
Make sure all marketing materials are accordingly placed at the merchants.
Conduct customer and area surveys.
Provide additional customer satisfaction-related...
...Description
About the Role:
ZINAD IT, a leading provider of innovative cybersecurity solutions and
services is seeking a driven and experienced Customer Success Manager
who is a driven & customer-centric personality to join our growing team. In
this critical...
...of inbound and outbound calls in a timely manner.
# Follow communication “scripts” when handling different topics.
# Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
# Seize opportunities to upsell products...
...center vacancy (work from home) with the following description:
Acting as a front-line Representative.
Supporting Consumer customers-UK based.
Maintaining the customer experience.
Providing the best image to the company.
What the company will provide you...
...offline channels.
Follow up & advertise our company, products & services on various media and its activation.
organize promotional... ...service from service agencies such as Advertising and P.R. agents. Recommending changes if necessary and proposing alternative agents...
...Monitor & track queue operations occupancy on a daily basis to reach agent optimum performance levels.
# Monitor delayed and dropped... ...Received calls....etc. and any other relevant reports.
# Ensure service level targets are met; maintain the right headcount, and...
...resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus...
...special projects as needed and event
• Monitor and order office supplies
• Track and manage vendor relationships
• Handle customer service inquiries
• Renew legal documents for the entities.
• Following establishment of new branches.
Job Requirements
•...
...to review and select best connectivity (Internet, WAN & Mobile services)
solutions.
- Accountable for support and maintenance of... ...access control systems.
- Act as the primary contact for our customers as the “face of IT”.
-Promoting a welcoming and engaging service...
....
Develops new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability... ...of client/server software, cumulative/rollup updates, service packs, and security patches.
Implement and development of disaster...
... Develop a growth strategy focused both on financial gain and customer satisfaction.
Conduct research to identify customer needs.... ...trends and competitor, offerings to provide solutions and improve service.
Working closely with internal Products, Integration,...
...company’s clients to boost our brand and profits in the long run while aiming to preserve customers and renew contracts
Researching and cross-selling additional products or services that could benefit clients
Resolving client queries
Reviewing client’s financial...
...and challenges
Provides remote and on-site support to our customers inside/outside Egypt.
Manages and monitors large computer networks... ...and complex issued to Network Team Leader, Technical Project Services, if necessary.
Prepare, compile and review the projects’...
...solutions for various project and operational needs.
# Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
# Install and configure...
...accounts payable.
Prepare and follow the petty cash account with the procedures regularly.
Adding Pos to the system and issue customer invoices and following the payment with collection team
Track project cost from time to time and validate project cost.
...
...plus.
Previous experience in testing is preferred.
Good knowledge in dealing with DBMS.
Very good knowledge of XML and web services is a must.
Previous experience using the SOAP-UI tool is a plus.
Experience & understanding of Web or Mobile applications...
...releases.
Do needed analysis to monitor transactions performance and maintain healthy acceptance ratio.
Configure, & monitor new services whenever required.
Identifying and suggesting areas of improvement.
Investigation for discovered issues down to root-cause....
...Communicate performances and costs to management.
Organize and schedule procurements on time.
Communicate with vendors, clients, customers, team members, and managers to align goals.
Job Requirements
Job Responsibilities:
~ Bachelor’s degree in a procurement,...
...· Oversee and approve marketing material, from website banners to hard-copy brochures and case studies
· Analyze Customer behavior and adjust email and advertising campaigns accordingly
Job Requirements
~ Bachelor's degree in Business, Marketing...
