Search Results: 57 vacancies

 ...of inbound and outbound calls in a timely manner. # Follow communication “scripts” when handling different topics. # Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. # Seize opportunities to upsell products... 

Enable

Smart Village, 6th of October
a month ago
 ...merchants. Conduct on-site visits to the merchants’ branches to ensure our service is running. Make sure all marketing materials are accordingly placed at the merchants. Conduct customer and area surveys. Provide additional customer satisfaction-related... 

Fawry for Banking Techno...

Smart Village, 6th of October
1 day ago
 ...Description About the Role: ZINAD IT, a leading provider of innovative cybersecurity solutions and services is seeking a driven and experienced Customer Success Manager who is a driven & customer-centric personality to join our growing team. In this critical... 

ZINAD IT

Smart Village, 6th of October
4 days ago
 ...Purpose of the job As a Business Analyst at Orange Egypt, you'll take the lead in evaluating...  .../technical solutions for new products /services with the most efficient commercial approaches from the customer /operator standpoints. ~ Explore and introduce... 

Orange Egypt

Smart Village, 6th of October
23 days ago
 ...Job Description We’re seeking to hire an experienced quality assurance specialist/analyst to do Interpret, build upon, and comply with company quality assurance standards, processing through records and tracking systems, including root cause and corrective actions.... 

Fawry for Banking Techno...

Smart Village, 6th of October
12 days ago
 ...people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is...  ...aggregator that enables users to manage their electricity and telecom services from their mobile phones. It is worthy to note that Sahl... 

Sahl Pay

Smart Village, 6th of October
28 days ago
 ...Job Description Job Responsibilities: ● Provide superior customer service by assisting clients, using the corresponding communication channel: voice ● Educate customers when needed, and provide guidance to customers in service provided. ● Manage large amounts... 
Smart Village, 6th of October
a month ago
Job Description Daily reconciliation and settlement on Fawry different channels and resolve the emerging disputes. Handling internal technical issues with the support team. Handling Settlement issues with Banks. Handling all related subjects with the Card issuers...

Fawry for Banking Techno...

Smart Village, 6th of October
24 days ago
 ...Job Description Ensures services delivery with the agreed contractual deliverables and SLA. Cooperate with the services’ internal stake holders till success service delivery to the customer. Communicate on daily basis with various customers provide the needed... 

e

Smart Village, 6th of October
a month ago
 ...related to the segment performance and liaising with the Market Research team and Data Mining team to produce a full pack of high customer intelligence value necessary for decision making Organize monthly presentations of the Dashboard and presenting analysis... 

Orange Egypt

Smart Village, 6th of October
a month ago
 ...Purpose of the Job Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall  E2E customer experience & satisfaction for all business domains. Developing and maintaining all network quality tools and any needed... 

Orange Egypt

Smart Village, 6th of October
more than 2 months ago
 ...center vacancy (work from home) with the following description: Acting as a front-line Representative. Supporting Consumer customers-UK based. Maintaining the customer experience. Providing the best image to the company. What the company will provide you... 

_VOIS Egypt

Smart Village, 6th of October
a month ago
 ...and troubleshoot basic technical issues 2. Taking ownership of customer issues reported trough TT. 3. Researching, diagnosing,...  ...servers, and network issues 10. Provide daily technical support services for information technology establishments 11. Receive customer... 
Smart Village, 6th of October
9 days ago
 ...Description Sell myfawry taqseet to corporate deals and individual customers through various channels, including phone, email, and in-person...  ...and organizational skills  Highly motivated and detail-oriented individual Ability to offer excellent customer service... 

Fawry for Banking Techno...

Smart Village, 6th of October
24 days ago
 ...company’s clients to boost our brand and profits in the long run while aiming to preserve customers and renew contracts Researching and cross-selling additional products or services that could benefit clients Resolving client queries Reviewing client’s financial... 

Fawry for Banking Techno...

Smart Village, 6th of October
2 days ago
 ...E-merchants. Monitor system behaviors against expected and identifying differences. Handling service complaints from Internal and external parties and end customer related. Identifying and suggesting areas of improvement. Setting and reviewing day-to-day processes... 

Fawry for Banking Techno...

Smart Village, 6th of October
a month ago
 ...and pricing in addition to resolving ongoing issues affecting customers and enterprises. Lead all regulatory and compliance...  ...regulations regarding the next generation telecommunication services and products. Analyze impacts of new technologies and preparing... 

Orange Egypt

Smart Village, 6th of October
a month ago
 ...bidding process and Offers Submissions for Orange ICT Solutions & Services. Duties and responsibilities Manage the end-to-end...  ...required resources to ensure full compliance with Orange customers requirements. Build up comprehensive bid responses with... 

Orange Egypt

Smart Village, 6th of October
a month ago
 ...aid maintenance and code reuse. Implements, supports, and customize Microsoft Dynamics CRM Application. Implement and customize...  ...Knowledge of XML, ASP.NET, .NET or C#, SQL and SSRS reporting services experience . ~ Basic knowledge of Web technologies HTML, CSS... 

Fawry for Banking Techno...

Smart Village, 6th of October
26 days ago
 ...~ Monitor, Maintain, and troubleshoot of OpenStack Cloud Services, IaaS, and PaaS. ~ Maintain and troubleshoot integration...  ...and written. ~ Very good computer skills. ~ Strong Customer Orientation. ~ Strong communication, listening & interpersonal... 

Orange Egypt

Smart Village, 6th of October
a month ago