...provide timely and accurate resolutions.
- Proactively gather user feedback and communicate updates or new features to users.
- Manage customers, offering personalized attention and support.
Job Requirements
- excellent English up to fluent speaking and...
...Job Description
Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media... ...& writing skills
English / writing / Speaking
Time Management & Efficiency
Effective Listening & Patience
Typing Skills...
...Description
Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer inquiries and complaints that is not... ...handling time as defined by Contact center Management guidelines to ensure ease of accessibility...
...Follow up with users' inquiries and targets.
Solving and managing the tickets in a professional and timely manner.
Can handle... ...speakers.
Graduates.
at least 1 year of experience in Customer service/ Sales.
Max age 30.
Excellent Microsoft.
High typing...
...expert, dynamic knowledge of the company’s products and services
Engage with customers in an inviting, friendly, and professional manner to deliver... ...skills
Ability to multi-task, prioritize, and manage time effectively
Flexible with rotational shifts...
...assistance and support to the sales team by responding to customer inquiries, processing orders, accounts, balance status... ...the sales team.
Identify customer’s needs, provide service within agreed service levels, manage date/time commitments made to customers.
Review...
...Description
Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
Provide responsive and competent telephone support to customers in...
...Job Description
Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction
Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining...
...interpersonal skills (e.g. negotiation, teamwork and conflict management).
User operation.
VIP customer management.
Establish good relationships with... ...English.
Experience in sales or customer service positions is a plus.
Knowledge of Learning Management...
...Job Description
Job Purpose:
Providing customers support through answering their inquires via various methods of contact.... ...mails, and live Web Chat to ensure customer satisfaction with services.
Manage billing inquiries through use of various internal systems to...
...Job Description
* Manage key accounts, fostering strong relationships with students, instructors, and external partners.
* Provide exceptional customer service, promptly addressing inquiries and concerns.
* Handle administrative tasks and maintain accurate student...
...join our global team in our new journey now!
We are hiring Service Delivery Manager for one of Future Group subsidiaries in BPO industry.... ...Your primary objective is to ensure the delivery of excellent customer service, optimize call center performance, and achieve key...
...Job Description
Manage team performance by assigning objectives per agent.
Monitor agent, team performance, and take appropriate... ...actions that comply with COPC standards.
Respond to customer questions when escalated through communication means.
Analyze...
...via Email, Chat and Outbound calls.
Responding promptly to customer Inquiries.
Acknowledge and resolve customer complaints.
Processing... ...orders, forms, applications &Requests.
Handling Mobile service inquires and complaints.
Handling Home services and fixed...
...branches providing dressmaking.
We are currently looking for Customer Service Specialist for our stores across Cairo.
This is a fast... ...background or that has studied fashion and held some other management role.
The main job responsibility is making sure that our...
...a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries... ...Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure...
...Job Description
Etisalat UAE is Hiring Immediately For a Customer Service Representatives with a chance to get promoted after 6 months depending on your Performance
Job type: Full time
Job benefits:
~ Net salary 7200 EGP/Month (6000 net basic,
~1200 KPI's...
...Job Description
Contact potential or existing customers to confirm their already required orders using our system leads
Provide the... ...Experience as a telesales representative or customer service agent
Ability to learn about products and services and describe...
...performance metrics
Good PC skills, especially MS Excel
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Degree in Management or training in team leading is a plus Fluent in English is a MUST Able...
...Job Description
Etisalat Global Services is hiring (Email&Chat) Customer service representatives for the English account Etisalat UAE
Job benefits:
1) Net salary 9500EGP/Month (8000 Net Basic +1500 KPI's) 15% Salary increase after 3 months from the hiring date...
...Job Description
Etisalat Global Services is hiring English speakers to work as Customer Service Representatives (Etisalat UAE Project)
Location
Cairo, Maadi (Transportation not provided).
Job benefits:
1)Net salary Up to 10,000 EGP/Month + Commission up...
...Chain Coordinator, define the Transport and Customs related procedures while optimizing the... ...to the needs of the emergency at the service of the different MSF Operational Centers... ...forwarded to Finance for payment. Analyzing and managing any claims with suppliers or clients and...
Job Description
Etisalat UAE is hiring immediately at English account (smb corporate account)
* #males_females #graduate
* English level (Fluent)
* available age up to 34
Benefits:
* salary up to 11k (7500 net + 1500 kpi's)
* sales commission up to 5...
Job Description
Etisalat UAE is hiring ( Small & Medium Business Account)
1) Net salary 10K + 5K commission EGP/Month
2) Bonus program
3) Free VPN line
4) Social and medical insurance
5) Fully Paid training
6) Career path
Job Requirements
1)Have ...
Job Description
Etisalat UAE is now hiring!
We are looking for Excellent up to Fluent English graduates for SMB (Small & Medium Business) account
• Location: Maadi Degla, IST building
• Rotational 9 hours shift including one hour break.
• Days off: 2 days off...
...account with attractive packages (Handling UAE for home&mobile services with Non-voice account through mail&chat).
Location: Maadi,... ...Requirements:
●B2 English level
●Graduates any major
●Experience customer service is a Plus
●Technical background is preferable
●...
Job Description
Etisalat UAE is hiring immediately for Mail & Chat (Non Voice-Back office English Account)
•Salary 9500/Month(8000 net, 1500KPI’s)
Cola increase 15% after 3 months
•Social, Medical insurance
•Free VPN line
•Referral program bonus
•Location...
...Job Description
- Manage and supervise production staff in compliance with company standards of conduct and local HR compliance... ...operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements by providing optimum quality & service
-...
...Job Description
Manage and supervise CSRs
Ensure proficient training, professional... ...Key Performance Indicators (KPIs) and Service Level Agreements
Analyze various reports... ...experience in the contact center and/or customer service industry, with at least 1 year in...
...About IntouchCX :
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We... ...Job Requirements
~6 months of experience in Customer Service Field.
~ Proficiency Level B2 and above in French and English...