Search Results: 56 vacancies
...of inbound and outbound calls in a timely manner.
# Follow communication “scripts” when handling different topics.
# Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
# Seize opportunities to upsell products...
...Purpose of the Job
Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall E2E customer experience & satisfaction for all business domains.
Developing and maintaining all network quality tools and any needed...
...Communicate performances and costs to management.
Organize and schedule procurements on time.
Communicate with vendors, clients, customers, team members, and managers to align goals.
Job Requirements
Job Responsibilities:
~ Bachelor’s degree in a procurement,...
...merchants.
Conduct on-site visits to the merchants’ branches to ensure our service is running.
Make sure all marketing materials are accordingly placed at the merchants.
Conduct customer and area surveys.
Provide additional customer satisfaction-related...
...people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is... ...aggregator that enables users to manage their electricity and telecom services from their mobile phones. It is worthy to note that Sahl...
...Description
About the Role:
ZINAD IT, a leading provider of innovative cybersecurity solutions and
services is seeking a driven and experienced Customer Success Manager
who is a driven & customer-centric personality to join our growing team. In
this critical...
...Job Description
Job Responsibilities:
● Provide superior customer service by assisting clients, using the corresponding communication
channel: voice
● Educate customers when needed, and provide guidance to customers in service provided.
● Manage large amounts...
...targets.
~ Develop new ideas and approaches to increase customer base and market share through gathering market &... ...and exceeding gross margin goals through overselling Orange services & products.
~ Deliver consistent service through...
...parameters and features to maintain quality KPIs and improve customer perception.
Duties and responsibilities
Improve 2G/... ...required capacity and coverage requirements to guarantee quality of service
Review & validate the Capacity development inputs...
...Job Description
Ensures services delivery with the agreed contractual deliverables and SLA.
Cooperate with the services’ internal stake holders till success service delivery to the customer.
Communicate on daily basis with various customers provide the needed...
...network elements in addition to handling major incidents and major customer complaints.
Duties and responsibilities
~ Handle the... ...all major incidents are resolved according to the agreed Service Level agreement (SLA) to enhance customer satisfaction and reduce...
...related to the segment performance and liaising with the Market Research team and Data Mining team to produce a full pack of high customer intelligence value necessary for decision making
Organize monthly presentations of the Dashboard and presenting analysis...
...Purpose of the job
The E-payment application Senior Supervisor engineer is a Software Developer with Operations duties and managing... ...require working with the sales and marketing teams to meet Customer targets, Business segments and generate gross adds which is...
Purpose of the job
A professional database administrator (DBA) will keep the database up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility...
...center vacancy (work from home) with the following description:
Acting as a front-line Representative.
Supporting Consumer customers-UK based.
Maintaining the customer experience.
Providing the best image to the company.
What the company will provide you...
...and troubleshoot basic technical issues
2. Taking ownership of customer issues reported trough TT.
3. Researching, diagnosing,... ...servers, and network issues
10. Provide daily technical support services for information technology establishments
11. Receive customer...
...and challenges
Provides remote and on-site support to our customers inside/outside Egypt.
Manages and monitors large computer networks... ...and complex issued to Network Team Leader, Technical Project Services, if necessary.
Prepare, compile and review the projects’...
...wins for implementation.
~ Design optimum business/technical solutions for new products /services with the most efficient commercial approaches from the customer /operator standpoints.
~ Explore and introduce new features, technology enablers that would...
...Description
Sell myfawry taqseet to corporate deals and individual customers through various channels, including phone, email, and in-person... ...and organizational skills
Highly motivated and detail-oriented individual
Ability to offer excellent customer service...
...company’s clients to boost our brand and profits in the long run while aiming to preserve customers and renew contracts
Researching and cross-selling additional products or services that could benefit clients
Resolving client queries
Reviewing client’s financial...