Search Results: 56 vacancies

 ...of inbound and outbound calls in a timely manner. # Follow communication “scripts” when handling different topics. # Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. # Seize opportunities to upsell products... 

Enable

Smart Village, 6th of October
a month ago
 ...Purpose of the Job Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall  E2E customer experience & satisfaction for all business domains. Developing and maintaining all network quality tools and any needed... 

Orange Egypt

Smart Village, 6th of October
more than 2 months ago
 ...Communicate performances and costs to management. Organize and schedule procurements on time. Communicate with vendors, clients, customers, team members, and managers to align goals. Job Requirements Job Responsibilities: ~ Bachelor’s degree in a procurement,... 

Fawry for Banking Techno...

Smart Village, 6th of October
11 days ago
 ...merchants. Conduct on-site visits to the merchants’ branches to ensure our service is running. Make sure all marketing materials are accordingly placed at the merchants. Conduct customer and area surveys. Provide additional customer satisfaction-related... 

Fawry for Banking Techno...

Smart Village, 6th of October
18 hours ago
 ...people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is...  ...aggregator that enables users to manage their electricity and telecom services from their mobile phones. It is worthy to note that Sahl... 

Sahl Pay

Smart Village, 6th of October
7 days ago
 ...Description About the Role: ZINAD IT, a leading provider of innovative cybersecurity solutions and services is seeking a driven and experienced Customer Success Manager who is a driven & customer-centric personality to join our growing team. In this critical... 

ZINAD IT

Smart Village, 6th of October
4 days ago
 ...Job Description Job Responsibilities: ● Provide superior customer service by assisting clients, using the corresponding communication channel: voice ● Educate customers when needed, and provide guidance to customers in service provided. ● Manage large amounts... 
Smart Village, 6th of October
a month ago
 ...targets. ~ Develop new ideas and approaches to increase customer base and market share through gathering market &...  ...and exceeding gross margin goals through overselling Orange services & products. ~ Deliver consistent service through... 

Orange Egypt

Smart Village, 6th of October
22 days ago
 ...parameters and features to maintain quality KPIs and improve customer perception.  Duties and responsibilities Improve 2G/...  ...required capacity and coverage requirements to guarantee quality of service Review & validate the Capacity development inputs... 

Orange Egypt

Smart Village, 6th of October
a month ago
 ...Job Description Ensures services delivery with the agreed contractual deliverables and SLA. Cooperate with the services’ internal stake holders till success service delivery to the customer. Communicate on daily basis with various customers provide the needed... 

e

Smart Village, 6th of October
a month ago
 ...network elements in addition to handling major incidents and major customer complaints. Duties and responsibilities ~ Handle the...  ...all major incidents are resolved according to the agreed Service Level agreement (SLA) to enhance customer satisfaction and reduce... 

Orange Egypt

Smart Village, 6th of October
11 days ago
 ...related to the segment performance and liaising with the Market Research team and Data Mining team to produce a full pack of high customer intelligence value necessary for decision making Organize monthly presentations of the Dashboard and presenting analysis... 

Orange Egypt

Smart Village, 6th of October
a month ago
 ...Purpose of the job The E-payment application Senior Supervisor engineer is a Software Developer with Operations duties and managing...  ...require working with the sales and marketing teams to meet Customer targets, Business segments and generate gross adds which is... 

Orange Egypt

Smart Village, 6th of October
a month ago
Purpose of the job A professional database administrator (DBA) will keep the database up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility...

Orange Egypt

Smart Village, 6th of October
more than 2 months ago
 ...center vacancy (work from home) with the following description: Acting as a front-line Representative. Supporting Consumer customers-UK based. Maintaining the customer experience. Providing the best image to the company. What the company will provide you... 

_VOIS Egypt

Smart Village, 6th of October
a month ago
 ...and troubleshoot basic technical issues 2. Taking ownership of customer issues reported trough TT. 3. Researching, diagnosing,...  ...servers, and network issues 10. Provide daily technical support services for information technology establishments 11. Receive customer... 
Smart Village, 6th of October
8 days ago
 ...and challenges  Provides remote and on-site support to our customers inside/outside Egypt. Manages and monitors large computer networks...  ...and complex issued to Network Team Leader, Technical Project Services, if necessary. Prepare, compile and review the projects’... 

ZINAD IT

Smart Village, 6th of October
10 days ago
 ...wins for implementation. ~ Design optimum business/technical solutions for new products /services with the most efficient commercial approaches from the customer /operator standpoints. ~ Explore and introduce new features, technology enablers that would... 

Orange Egypt

Smart Village, 6th of October
23 days ago
 ...Description Sell myfawry taqseet to corporate deals and individual customers through various channels, including phone, email, and in-person...  ...and organizational skills  Highly motivated and detail-oriented individual Ability to offer excellent customer service... 

Fawry for Banking Techno...

Smart Village, 6th of October
23 days ago
 ...company’s clients to boost our brand and profits in the long run while aiming to preserve customers and renew contracts Researching and cross-selling additional products or services that could benefit clients Resolving client queries Reviewing client’s financial... 

Fawry for Banking Techno...

Smart Village, 6th of October
1 day ago