...to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
Ensure consistent great food production, in line with the high quality standards expected...
...the Company disciplinary policy when necessary
Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
Demonstrate a perfect knowledge of all beverages served in the...
...Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer service at all times
Attend appropriate training courses, when required, and assist with the Night Team's training and...
...Diagnose, maintain, and repair mechanical equipment within the hotel
Ensure good relationships are built with internal and external customers
Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations...
...parks when applicable
Follow planned preventative maintenance programmes
Ensure good relationships with internal and external customers and contractors
Ensure energy conservation initiatives are implemented
Follow C.O.S.H.H regulations, in particular the...