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- votre rôle • To provide a professional first point of contact for the Customer • To accurately log all incidents/inquiries in a timely and effective manner • Diagnose fault-related cases both proactive and reactive by effectively...
- ...background: Ø Bachelor of Science in Communications/Computer Engineering Ø Cisco certificate (CCNA). (+) le plus de l'offre... ...together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive...
- ...good interpersonal and communication skills IT background (Engineering, Computer Science or Similar Education) Strong knowledge of... ...together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers...
- ...- English Fluent . - Bachelor Degree in Communication Engineering . - Able to work under stress . - Customer Oriented. - Good... ...together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers...
- ...Job Description Major IT company agents of American corporation requires Software Support Engineer to fulfill the following job description : Testing the software. Install and configure software at customer sites. Analyze software faults at customer sites...
- ...background: -Bachelor of Science in Communications/Computer Engineering. -Cisco certificate (CCNA) / (CCNP). (+) entité Global... ...with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive...
- ...Job Description We're Hiring IT Engineers! Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing...
- ...Job purpose To lead a technical team providing L2 production support for integration services, focusing on troubleshooting and resolving complex issues related to CP4I, OpenShift, and API Management platforms. Role and Responsibilities: This role involves...
- ...Material preparation for FAQ & troubleshooting for call center with customers. Job Requirements ~ Bachelor's Degree in Engineering. ~2:5 years of experience in Home Appliances Industry. ~ Excellent organizational and communication skills. ~ Ability to work...
- ...pre-defined processes is essential votre profil ~ Engineering degree (B.Sc.) ~0 to 1 year relevant technical experience.... ...collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance...
- ...stress analysis for Glass Reinforced Plastic (GRP) piping. Support Selection: Choose appropriate piping supports. Design Support... ...struts). Cross-Disciplinary Collaboration: Work with other engineering disciplines. Job Requirements Education: Degree in...
- ...Job Description • Track and report on support metrics and support team performance. • Track, Identify, and add qualified... ...Requirements • Bachelor's degree in business administration, engineering, or similar. • At least one year experience •...
- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. •... ...Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. • 1+ years of experience in application...
- ...company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation and configuration procedures. * Keep up to...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...Description We are seeking an experienced IT senior technical support to join our team. The successful candidate will provide... ...of IT services. Job Requirements - Bachelor’s degree in engineering. - From 3 to 5 years of Experience is a must. - Handling advanced...
- ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics...
- ...Job Description We are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by...
- Job Description Respond to broker and brokerage inquiries via WhatsApp and official channels within SLA time frames (maximum 5 minutes). Provide brokers with updated pricing, unit availability, payment plans, and marketing materials upon request. Coordinate between...
- ...Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering...
