...Science & Technology or equivalent experience.
Good Knowledge of SQL queries, Oracle, Microsoft SQL.
Understanding of common support metrics, available tools, and typical industry standards for excellent support
Strong troubleshooting and multi-tasking skills....
...and manuals
Maintain jovial relationships with clients
Job Requirements
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments...
...Job Description
Senior Product Support Engineer
Follow up the consultants' offices to follow up the specifications of the products that are related to the projects and the permanent update of the projects.
Follow-up of the products leaving customs after the final...
...Job Description
Job Purpose: Actively support sales manager on presales, tendering and post sales and activities;
as well as act as a key point of contact for clients, answering queries and providing technical advice, demonstrating the competitive advantage and...
...Job Description
Maintain helpdesk support and resolve problems to the end user’s satisfaction.
Check and respond quickly and... ...Purchase requests.
Job Requirements
Computer Science, Engineering, Information Technology, or Management Information Systems major...
...features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements...
...dedicated and enthusiastic individuals to join our team as a Customer Support Agent for our USA Accounts working in Cairo, Egypt. You will... ...achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees.The...
...needs.
Customer Service
Provide technical assistance and support for incoming queries and issues related to computer systems,... ...experience in the IT field in similar post.
~ Bachelor's Degree in engineering, Computer Science, etc.
~ Network Plus certificate.
~ MS...
Job Description
Concentrix+Webhelp is hiring for a financial services account
-Company: Webhelp
-Location: 5th settlement, New Cairo
-Rotational shifts and 2 rotational days off
-Salary 15k gross including 20 % KPIs + Cola 12% after 3 months
-Social and Medical...
...Gather customer feedback and share it with our Sales, E-Commerce and Marketing teams
Job Requirements
Experience as a Customer Support Specialist or similar CS role
Experience using help desk software and remote support tools
Understanding of how CRM systems...
...dedicated and enthusiastic individuals to join our team as a Customer Support Agent for our USA Accounts working in Cairo, Egypt. You will... ...achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees.The...
Job Description
job Description :
Here's why you will love working at Sutherland:
# Fully paid training starts on Friday .. salary 13,000 EGP net + Ramadan allowance + overnight allowance 1,100 EGP + KPIs are guaranteed for the first 3 months.
# Transportation...
Job Description
Handle inbound and outbound calls professionally and efficiently, ensuring a positive customer experience.
Address customers inquiries, resolve issues, and provide exceptional service in a timely manner.
Ability to multi task, prioritize and manage...
Job Description
Benefits :
~13K Up To 17K Net Salary
~ Overnight Allowance = 1,200
~ Monthly Bonus = 2,000
~ Training fully paid + KPI's
~ Medical and social insurance
Job Title : Customer Service
Company Name : Sutherland
Location : [Cairo, ...
...Allowance = 1,200
~ Monthly Bonus = 2,000
~ Training fully paid + KPIs
~ Medical and social insurance
Job Title : Customer Support
Company Name : Sutherland
Location : [Cairo, Egypt]
Job Type : Full-Time
Job Description :
As a Customer Service...
...!
Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support and Retention Associates for AT&T)
Responsibilities:
• Communicate with customers via phone inbound calls)
• Provide knowledgeable...
...Job Description
Job Title: Technical support
Company Name: Sutherland Cairo
Location : [5th settlement - New Cairo, Egypt]
Job Type: Full-Time
Here's why you will love working at Sutherland:
The highest net salary in the market "12,000 EGP" + KPIS...
...Job Description
IT Support Specialist - SMS & MySQL Expertise
~ Role Summary:
Seeking a skilled IT Support Specialist with a strong background in SMS technologies and MySQL. This role involves providing comprehensive IT support, conducting training, troubleshooting...
....) and coordinate implementation of corrective actions.
To support Account/Sales Manager with contract preparation, sales history... ...Requirements
College or university degree, preferably in mechanical engineering, business administration, IT or equivalent.
Strong verbal...
...are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
Experience as a Customer Support Specialist or similar CS role
Familiarity with our...
...Job Description
Job Summary:
Sales Support specialist is an indoor administrative role supporting and connecting the sales team & the clients.
Job Responsibilities:
· Supporting role to both sales team and clients.
· Generating and tracking the...
Job Description
# Handling all customers’ inquiries, requests & complaints by phone, Emails and Customer portal’s ticketing system and Ensure delivery of MDP services to its customers with highest level of Service Quality in complete adherence to the Service Level Agreement...
Job Description
Manage incoming calls.
* Identify and assess customers’ needs to achieve satisfaction
* Provide accurate, valid and complete information by using the right methods/tools
* Handle customer complaints, provide appropriate solutions and alternatives...
...Manage the procurement of all spare parts for Mienta products.
Support in the pricing process to meet revenue forecast.
Monitor... ...products.
Job Requirements
~ Bachelor’s degree in Engineering.
~0-2 years of experience in product management and marketing...
...reducing or profitable solutions
Conduct market research to support future business planning
Job Requirements
Cost Control... ...Reporting and Project Control skills.
Bachelor's degree in Engineering or Finance.
Proficiency in Microsoft Office Suite and cost...
...Job Description
As a Sales Engineer, you will play a crucial role in driving sales and building strong relationships with our customers... ...a leader in the electrical market.
- Coordinate with the support and installation teams to ensure seamless post-sales service and...
...Job Description
Implement integrations requested by customers
Deploy updates and fixes
Provide Level 2 technical support
Build tools to reduce occurrences of errors and improve customer experience
Develop software to integrate with internal back-end systems...
...electric brands in the market through specification work
~ Provide support to get the consultant accreditation to increase the company’s... ...in the same field.
~ Bachelor's degree in electrical engineering or equivalent. MBA preferred.
~ Excellent English language....
...Job Description
The Procurement Engineer oversees the procurement or purchasing of technical goods and services in order to provide... ...position without sacrificing quality.
Evaluate, coordinate and support sourcing opportunities in US and low cost regions.
Support...
...logistics.
4. Liaise with other project functions including engineering to ensure all project
components are resolved to meet Required... ...with subcontractors on three different stages with the support of the
procurement manager in order to fulfill projects’ time...