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- ...! Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients succeed....
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation and configuration procedures. * Keep up to...
- ...Prepare statistics, reports and analysis as requested. Support the direct assistance mobile team in arranging events, interviewing... ..., race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment...
- Job Description Follow up issuance & renewal process with issuance Seles ,costumer and insurance company Receive requests for issuance from the relevant departments, review and make sure they meet all the required data for the issuance of insurance in order to ...
- ...Job Description Job Description: We’re looking for a motivated Customer Support Coordinator to join our team! Your Responsibilities: Respond to customer inquiries accurately and on time via phone, email, or chat Understand customer needs and guide them...
- votre rôle • To provide a professional first point of contact for the Customer • To accurately log all incidents/inquiries in a timely and effective manner • Diagnose fault-related cases both proactive and reactive by effectively...
- Job Description Respond to broker and brokerage inquiries via WhatsApp and official channels within SLA time frames (maximum 5 minutes). Provide brokers with updated pricing, unit availability, payment plans, and marketing materials upon request. Coordinate between...
- ...extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business...
- ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics...
- ...Job Description We are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by...
- ...fairness and equality in all aspects of employment and does not discriminate based on gender, origin, language, religion, creed, or disability. IntouchCX is committed to accommodating individuals with disabilities in compliance with Egyptian labor laws and international...
- ...Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering...
- ...Job Description • Track and report on support metrics and support team performance. • Track, Identify, and add qualified prospects to the sales pipeline. • Maintaining accurate logs of all transportation and goods. • Monitor deliveries and ensure customer...
- ...Innovations – Empower Education, Empower Yourself Qudarat Innovations is a dynamic online education company committed to creating a supportive and engaging environment for both students and team members. We’re looking for passionate individuals to join us as Educational...
- ...User Support - Provide first-level IT support to staff for hardware, software, email, Teams, printing, and internet connectivity. - Log and track service requests/incidents using the official ticketing system (e.g., ServiceNow). - Support user onboarding and offboarding...
- ...are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Required Skills & Qualifications: ~ Bachelor’s degree in business, Marketing,...
- ...• Entering and confirming orders in the system once availability checks and order processing have been carried out. • Providing support in range planning and the definition of prices and conditions in collaboration with Sales and Pricing. • Continuously updating customer...
- ...Job Description Provide first and second-level support for software applications Troubleshoot and resolve application-related issues Monitor application performance and system alerts Document support procedures and issue resolutions Collaborate with development...
- ...requests that they cannot resolve within agreed timescales Following up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved incidents, requests and other calls Conducting customer/user...
