...A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
What will I be doing?
As a Front Desk Supervisor, you will oversee the front...
...We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become...
...there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times
~Ensure that the entire Front Office and the... ...they are as comfortable as possible
~Conduct a handover at the end of each shift with relieving staff, informing them of any special...
...execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing... ...service.
• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths....
...liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant... ...appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen...
...responsible for managing all aspects of the rooms division, including front desk operations, housekeeping, reservations, and guest services.... ..., and special requests in a timely and professional manner
~Develop and implement policies and procedures to improve efficiency and...
...accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review,... ...weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support...
...Key Responsibilities:
- Supervise and manage all departments within the resort, including Front Office, Housekeeping, Food and Beverage, and Security.
- Train and develop staff members to ensure excellent customer service and adherence to company standards.
- Monitor...
...accurate and resolve any discrepancies.
• Assist in training and developing the night shift team members.
• Ensure that all hotel... ...and ability to multitask.
• Knowledge of hotel operations and front office procedures.
• Proficient in using hotel management systems...
...planning
Involvement in and management of setting KPI's for Front Office & guest satisfaction
Process and assist with check-in,... ...to approach people and initiate conversation.
You are able to develop relationships with other department heads across the hotel to ensure...
...A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
What will I be doing?
As Night Manager, you will...
...We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Bellboy you are responsible to provide...
...Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Bell Captain...
...Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Bellboy you...
...ready before training starts.
~ Supervises and coaches F&B, Front Office and Housekeeping Trainers as well as the Quality & Training... ...on business results.
~ Works with the relevant Managers to develop succession plans and required training for employees or ‘...
...print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office
• Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll
• Keep and maintain the cleanliness...
...concierge, during promotional activities, and more.
What will I be doing?
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team...
...We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Bell Captain you are responsible...
...to ensure cleanliness and report any maintenance issues to the appropriate department
• Coordinate with other departments, such as front desk and maintenance, to ensure timely and efficient service for guest requests and room turnovers
• Maintain inventory and order...
...Handle guest requests
Maintain an accurate logbook
Report any Lost & Found items to housekeeping office
Co-ordinate with the front office
Check discrepancy rooms personally
To be sure that DND rooms not served by morning shift are cleaned up
Check...
...activities and execute duties related to the activities and completion of programs before, during, and after the facilities open / activity ends.
~Interact with and supervise all adults participating in activities programs by providing a safe environment for all ages to enjoy...
...Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest.
Settles bill accurately through credit card or cash transaction.
Maintains a balanced bank assigned by the hotel.
Makes change, cashes...
...should be ideally holding a degree in electrical engineering with previous experiences in a similar role and a proven knowledge in developing and implementing electrical procedures. A good command of English and the ability to find fault and rectify electrical systems...
...information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to...
...coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the...
...Be innovative, continually looking for ways to wow our guests and challenge the team to create exciting and contemporary menus
Developing positive customer relations through interacting with our guests and being the face of the kitchen
Manage department operations...
...are currently looking for dynamic, and self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service.
As a Stewarding Manager you are...
...proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance...
...protecting company hardware, software and other resources at the property.
Maintaining Information Systems and Technology Goals
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Performs an assessment of needs, ensuring...
...responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise...