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- ...Description We are seeking an experienced and customer-focused Guest Relation Manager to join our dynamic team at Swissotel Resort... ...and effective resolution • Collaborate with housekeeping, concierge, bell desk, and valet operations to ensure seamless coordination...
- ...quo! #BELIMITLESS" Job Description We are seeking an exceptional Concierge Agent to join our hospitality team in Cairo, Egypt. As a Concierge Agent, you will be the ultimate guest ambassador, delivering personalized service and turning every request—no matter...
- ...A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out,... ...Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. What will I be...
- ...are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you... ...the hotel’s computer system Knowledge of operations of Bell, Concierge & Valet operations Knowledge of processes and procedures of...
- ...happenings in the hotel and be able to provide accurate information to guests. Act as an ambassador of the hotel and provide assistance to... ...and guest history. Follow through all endorsements at the concierge and ensure completion. Ensure that all luggage, messages,...
- ...#BELIMITLESS" Job Description Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for...
- ...Description We are seeking an enthusiastic and customer-focused Guest Relation professional to join our team in the beautiful resort... ...events or activities for guests Collaborate with the concierge team to arrange transportation, reservations, and excursions...
- ...Job Description Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints...
- ...Media Messengers, and OTA platforms (e.g., Viator, Expedia, Booking.com). · Expert Guidance: Act as a travel consultant by analyzing guest needs and preferences to recommend the best ship, itinerary, and cabin solutions for a successful trip. · Conversion: Promptly and...
- ...POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services,...
- ...Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform & grooming ) Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and...
- ...role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the...
- ...Movenpick Resort El Qusier Job Description We are seeking an enthusiastic and customer-focused Guest Relation Supervisor to join our team in Movenpick El Qusier, Egypt. As a key member of our front office team, you will lead by example in delivering exceptional...
- ...We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability... ...immediately without delay in a professional manner • Ensure concierge desk and store room is clean tidy and well organized Skills...
- ...becomea Heartist®. Job Description To identify and anticipate guests’ needs and ensure personalized service is provided 2.... ...with luggage delivery and collection with coordination of Concierge. 2.34 Takes care of the guest’s laundry, pressing and dry-cleaning...
- ...serves as the face of the hotel’s hospitality, ensuring that every guest entering the lobby experiences a warm, engaging, and... ...ensuring timely follow-up and resolution. Work closely with the Concierge, Front Desk, and Guest Relations teams to deliver seamless service...
- ...good interpersonal abilities are an advantage. Knowledge & Competencies The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable...
- ...aspect of the hotel. Your dynamic leadership will set new benchmarks in service and standards while providing Treasured Time for our guests, colleagues, and owners. Why This Role Rocks: Creating and Establishing the Property You’re the visionary leader who defines...
- ...the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning • Provide guest assistance on arrival to Bodylines • Assist with the cleaning of all areas of the operation • Assist with potential new members,...
- ...professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Night Auditor you are responsible to conduct night audits and prepare summaries of rebates, paid outs and daily revenue...
- ...professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an A/C Supervisor you are responsible to carry out regular maintenance checks and inspect and test systems before usage,...
- ...professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your...
- ...appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with...
- ...A Sous Chef will work closely with the Executive Chef to manage all aspects of the kitchen to deliver an excellent Guest and Member experience while managing food provisions, assisting with guest queries, and controlling costs. What will I be doing? A Sous Chef,...
- ...A Commis I affects every Guest experience through food production and food presentation at our restaurants, bars, room service, banquets, and in-hotel cafes. What will I be doing? As a Commis I, you will be responsible for upholding the highest quality standards...
- ...A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. What will I be doing? As a Hostess...
- ...Anticipating and Delivering on the Needs of Key Stakeholders • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Understands the owners' perspective and ROI expectations. • Anticipates and addresses owner needs and involves...
- ...professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Audiovisual Technician you are responsible to set up the audio-visual equipment for events in the hotel and provide...
- ...professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Duty Engineer you are responsible for all the mechanical and technical maintenance and HVAC equipment within your property...
- ...El-Sheikh Job Description 1- Maintains an up to date knowledge of the hotel and services. Supplies information and responds to guest queries. 2 Ensures effective handover is done, gaining information from earlier shift. 3 Forwards all guest complaints or problems...