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- ...agents (chat-only + calls). Monitor SLAs, response quality, and customer satisfaction KPIs. Design and implement SOPs, scripts, and support documentation. Analyze customer data to improve service efficiency and satisfaction. Own shift schedules, workforce...
- ...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain...
- We are looking for a Customer Service Assistant who can assist customers with inquiries, complaints, and orders. Responsibilities Handle customer inquiries, complaints and orders in a professional manner Provide information about products and services Resolve product...
- Hiring now: Customer Service Representative with UAE experience required. Good English is the must. Female candidates only REQUIREMENTS Experience: at least 1 year . Education: Bachelor Degree is an advantage . Nationality: filipino preferred . Gender: male preferred...
- Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as...
- مطلوب موظف خدمة عملاء – اكبر شركات البريد – شفت مسائي من4 لحد 10 م الامور المادية تتحدد في المقابلة على يتم ارسال البيانات واتساب ع الرقم التالي ضرورة كتابة اسم الوظيفة كول سنتر خدمة عملاء شروط الوظيفه - مؤهل عالى
- The Customer Service Executive is responsible for providing excellent customer service to customers via phone, email, and chat. This includes resolving customer issues, answering customer questions, and providing customer support. Responsibilities: • Provide excellent...
- A Customer Service Coordinator manages and oversees customer support operations, ensuring excellent customer experiences. They respond to inquiries, resolve issues, and implement customer service policies and procedures. This role also involves training and motivating...
- answer customer questions by phone, email, webchat, social media or in person. give quotations... ...product availability. sell products or services and take payments. handle complaints or... ...World guests and VIP visitors to Corporate Head Office, are provided with prompt...
- Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other...
- answer customer questions by phone, email, webchat, social media or in person. give quotations and check product availability. sell products or services and take payments. handle complaints or pass them to a supervisor. add customer information onto a computer....
- ...and ordering supplies. Maintaining employee timesheets and attendance records. REQUIREMENTS Proven work experience as a Customer Service Assistant or similar role Excellent communication skills Patience and ability to manage stress Good understanding of customer...
- A Customer Assistant, or Customer Service Advisor attends to customer needs by answering their queries and dealing with their complaints. Their duties include answering customer calls, keeping track of common complaints and alerting management when a situation starts to...
- ...resolve high-priority escalations and complex customer complaints to ensure customer... ...productivity and ensure compliance with service level agreements (SLAs), average handling... ...compile detailed reports for the CRM Section Head, offering insights and recommendations for...
- Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are...
- ...Job Description Customer Service Representative Required Respond to Customers Follow Up on Customer Requests Assist Customers Job Requirements Recent graduate Polite speech Good appearance Highly qualified English language Communication...
- A customer service coordinators job is to manage customer interactions and provide high-quality service. They are often the first point of contact for customers and may handle inquiries by phone, email, chat, or social media. Their responsibilities REQUIREMENTS Experience...
- Reputed company is looking for Customer Service Representative . Good English is the must. Arabic is an advantage. Male or female. Good communication skills REQUIREMENTS Bilingual- can speak English and Arabic PROVISIONS Employment visa provided . Accommodation...
- answer customer questions by phone, email, webchat, social media or in person. give quotations and check product availability. sell products or services and take payments. handle complaints or pass them to a supervisor. REQUIREMENTS • The ability to actively listen...
- Customer service coordinators, or managers, oversee a team of agents to provide high-quality service to clients. They help boost a companys reputation by enhancing the experience of its clients, which increases the loyalty of existing customers and attracts new ones REQUIREMENTS...
