Get new jobs by email
- ...growth and innovative strength, sonnen, as a young company, has already received numerous international awards. What you will do to help drive energy transition: * Provide first-level technical support to end-users via phone, email, and in-person. * Troubleshoot and...
- Responsibilities Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware. Routine maintenance of the HW and SW according to agreed plans. Perform minor software and minor hardware repairs....
- ...SE listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services... ...information space. Role Description The French Service Desk Representative is responsible for providing customer support and...
- ...Summary We are seeking a motivated and customer-focused Service Desk Analyst (L1 Support) to provide first-line technical support to... ...of formal education ~0–2 years of experience in a Service Desk, Help Desk, or IT Support role ~ Hands-on experience supporting Microsoft...
- POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the...
- ...world, dare to challenge the status quo! #BELIMITLESS" Job Description We are seeking a detail-oriented and professional Front Desk, Rooms Controller to join our hospitality team in Cairo, Egypt. In this role, you will be the backbone of our front desk operations,...
- ...for the world, dare to challenge the status quo! #BELIMITLESS" Job Description We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in...
- ...inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Get the...
- Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand...
- ...heart guide you in this world where life beats faster. Job Description We're looking for a dynamic and customer-focused Front Desk Shift Leader to join our team in Cairo, Egypt. In this leadership role, you will oversee front desk operations during your assigned...
- ...looking for a Senior IT Specialist with Minimum 7 years’ Experience working at high-capacity companies who goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software & Hardware). The candidate MUST be Collaborative and...
- ...up and resolution. Manage daily operational requests including desk allocation, space utilization, furniture, and parking... ...reports; ensure adherence to KPIs and SLAs. Respond to and resolve help desk tickets raised through the Facilities department. Asset &...
- ...Ensure confidentiality of customer data What We’re Looking For Experience ~2–5 years in customer support, call center, help desk, or client service roles Education Bachelor’s degree (preferred, not mandatory) in: Business Administration Communications...
- ...the heart of everything we do. We invite talented individuals to help us shape a dynamic, sustainable built environment. Receptionist... ...Skills Previous experience in a receptionist, front desk, or administration role with a strong customer service focus, ideally...
- ...follow-up appointment and assist them with scheduling at the front desk. · Clean your room and set up for your next guest. · Do not... ...industry. Following are some policies that we have put in place to help us avoid unnecessary contention: · Medi-Spa Physicians may only...
- ...Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital... ...in IT Service Management, Incident Management, or Service Desk operations. • Proven experience in managing major incidents and...
- ...Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital... ...of services delivered across customer support and service desk operations, ensuring compliance with defined standards and enhancing...
- ...Learn, Grow, and Share: knowledge should be shared, and we help each other thrive Teamwork Unleashed: we support, challenge,... ...Bring At least 2 years of experience in an IT support, service desk, or technical support role. Experience supporting users in a business...
- ...Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital... ...: We're looking for a passionate and experienced UX Service Desk Specialist (UX SD) to join our vibrant team! As the UX Service...
- ...Years of experience at least 3 years Above average knowledge of networking protocols, especially TCP/IP. Proven experience as a help desk specialist or other customer support role Tech savvy with working knowledge of office automation products, databases and remote...
- ...with defined SLAs. Lead, coach, and motivate a team of service desk analysts to consistently deliver high-quality customer service in... ...where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology...
- ...success. How you create impact Develop and execute a China Desk sales strategy targeting Chinese companies operating in Egypt.... ...environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation...
- ...tools, ensuring compliance with company policies. Documentation: Utilize Customer Relationship Management (CRM) software and Help Desk Ticketing Systems (e.g., Zendesk, Salesforce) to track and manage all customer interactions and requests efficiently. Performance...
- ...spaces, and corridors to ensure total compliance with Mövenpick and Accor hygiene standards. • Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests. • Partner closely with...
- ...notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and...
- ...management process, ensuring accurate documentation and timely resolution within the SLAs. Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports. Use Slack for real...
- ...amenities. # Communicates designated VIP reservations to the General Manager and department managers. # Works closely with the Front Desk Manager in determining the percentage for overbooking. # Reviews no-show reservations and processes charges. Tracks group no- show...
- ...services to the global energy industry. Job Duties Under general supervision: Troubleshoots and responds to service desk tickets for software and hardware issues, including remote support of PC's and peripherals in a networked environment....
- ...comprehensive information about accommodations, amenities, rates, and special offers to potential guests Collaborate seamlessly with front desk, sales, marketing, and other departmental teams to ensure smooth reservation workflows and consistent guest experiences Analyze...
- ...strong administrative, IT, organisational and communication skills and a ‘can-do’ attitude. Key Responsibilities Reception & Front Desk: Serve as the main point of contact for visitors and manage phone inquiries. Train and schedule backup administrative staff to...