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- ...Job Title: IT Service Desk Specialist Company Overview: RayaCX is a leading customer experience management company based in... ...th of October City, Egypt. We provide a wide range of services to help businesses improve their customer service and overall customer experience...
- ...world, dare to challenge the status quo! #BELIMITLESS" Job Description We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in creating...
- ...inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Get the...
- ...About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse...
- ...world, dare to challenge the status quo! #BELIMITLESS" Job Description We are seeking a detail-oriented and professional Front Desk, Rooms Controller to join our hospitality team in Cairo, Egypt. In this role, you will be the backbone of our front desk operations,...
- ...activities that may (will) be held at the facility on the specific day. Help all guests with their luggage when entering and leaving the hotel... ...outs, work overtime. Responsible for the order of the reception desk and lobby. Carry out the periodic maintenance and cleaning of...
- ...information technology issues and problems. Record and respond to requests for technical assistance received via phone, e-mail and help desk management system. Escalate support issues as necessary to other members of the team and vendors. Maintain an up-to-date inventory...
- ...environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over... ...listed on Euronext Paris. Role Description: The German Service Desk Representative is responsible for providing customer support and...
- ...commerce is evolving fast and Sana Commerce is built to lead it. We help manufacturers, distributors, and wholesalers create seamless... ...and commercial decisions. Leading across FP&A, pricing and deal desk, revenue controlling, and credit control, you’ll turn financial insights...
- ...end-to-end monitoring, validate and troubleshoot the alarms and help in identifying the root-cause of the problem. They also act as a... ...updated. Coordinate and circulate information between Service Desk, Level 2 support, crisis team and Analyst team. Perform a periodic...
- ...Ensure confidentiality of customer data What We’re Looking For Experience ~2–5 years in customer support, call center, help desk, or client service roles Education Bachelor’s degree (preferred, not mandatory) in: Business Administration Communications...
- ...powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at... ...assistance operations through the IOC Support and Service Desk pipelines. Stakeholder Management * Contribute to the visibility...
- ...Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital... ...in IT Service Management, Incident Management, or Service Desk operations. • Proven experience in managing major incidents and...
- ...Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital... ...of services delivered across customer support and service desk operations, ensuring compliance with defined standards and enhancing...
- ...Management, Hospitality, or equivalent professional qualification Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment Fluent English language proficiency (written and verbal)....
- ...with defined SLAs. Lead, coach, and motivate a team of service desk analysts to consistently deliver high-quality customer service in... ...where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology...
- ...Specialist will be the point of escalation for the GEPD Service Desk for all issues that require onsite visit or problems that cannot... ...effectively with employees at all levels. Ability to help end users in stressful, hurried situations. Willing to learn...
- ...notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and...
- ...to safety, risk prevention, and adherence to operational protocols. System Knowledge: Experience with ticketing systems, service desk tools, or escalation workflows is advantageous. Monitoring Tools: Knowledge of fleet monitoring or control tower systems is a strong...
- ...the local Site IT environment, providing day-to-day operational and technical support. • Receiving escalations from the Service Desk and IT, providing remote 2nd/3rd line technical support and assistance for all Foundever technologies located at the site, and w@...
- ...supportive, low-stress workplace culture. Key Responsibilities Workforce Planning & Capacity Management : Model office seat/desk capacity, manage work schedules, and forecast space-to-headcount needs. Facilities & Location Expansion : Direct office maintenance...
- ...functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process...
- ...tools, ensuring compliance with company policies. Documentation: Utilize Customer Relationship Management (CRM) software and Help Desk Ticketing Systems (e.g., Zendesk, Salesforce) to track and manage all customer interactions and requests efficiently. Performance...
- ...and empathetic approach Detail-oriented with the ability to multitask and work efficiently under pressure Proficiency in front desk operating systems (e.g., Opera) and understanding of GDS Strong problem-solving skills and ability to make quick, assertive...
- ...strong administrative, IT, organisational and communication skills and a ‘can-do’ attitude. Key Responsibilities Reception & Front Desk: Serve as the main point of contact for visitors and manage phone inquiries. Train and schedule backup administrative staff to...
- ...degree in Hotel Management or hospitality-related field Proven experience in front office operations, guest services, or reception desk management Excellent multi-tasking and time management abilities Strong problem-solving and conflict resolution skills...
- ...Join us and become a Heartist ®. Job Description Supervise all hotel operations during the assigned shift, including front desk, housekeeping, food and beverage, and maintenance. Ensure high levels of guest satisfaction by responding promptly and effectively...
- ...and successful meetings. Join our motivated and vibrant Team and build your career with us. Job Description Oversee front desk operations during assigned shifts, ensuring seamless check-ins, check-outs, and guest interactions. Supervise and support front office...
- ...integrate applications including: Zoho CRM Zoho Creator Zoho Books Zoho People Zoho Recruit Zoho Projects Zoho Desk Zoho Analytics Zoho Inventory Zoho Marketing Automation Zoho Sign Zoho Forms Zoho WorkDrive Other Zoho One...
- ...Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining...