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- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload. REQUIREMENTS...
- We are searching for a polite, professional call center Supervisor to work closely with other team members to provide outstanding service to... ...services. The call center Supervisor may handle a high volume of inbound or outbound calls or both and should seek to create a...
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is...
- ...provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff... ...more education, especially in management, is preferred. Call center, customer service, or supervisory experience may be required....
- A Call Center Supervisor organizes and directs the staff in an organizations call center. They are responsible for assessing their work, giving them feedback that maximizes performance, and hiring and training new team members. REQUIREMENTS High school diploma or equivalent...
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is...
- manages a team of customer service representatives in a call center. Their responsibilities include: Team management: Overseeing daily activities, ensuring employees adhere to policies, and monitoring attendance and performance Hiring and onboarding: Filtering resumes...
- A call center supervisor oversees daily operations, ensuring customer service representatives meet performance targets and adhere to company policies. They bridge management and agents, facilitating communication and implementing strategies to enhance customer satisfaction...
- ...Job Description Knowledge of workiz call system Assist in the formulation of targets for individuals and teams Hire and... ...reports Job Requirements Proven experience as call center supervisor or similar supervisory position , Experience in customer...
- ...Job Description Handling all Medmark inbound & outbound PR, welcome and renewal calls. Providing excellent customer care by dealing with complex queries accurately and professionally. Act as the first point of contact with customers to resolve any request....
- As a Call Center Executive, you will be the first point of contact for our customers, providing them with exceptional service and support. Your primary responsibility will be to handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring...
- Handle inbound and outbound calls in a professional manner. Address customer inquiries and resolve issues promptly. Maintain accurate records of customer interactions and transactions. REQUIREMENTS Experience: 1 - 3 years . Languages: good English required, Arabic...
- ...Job Description ● Receive customer calls and transfer them to the relevant sales representative. ● Assist in achieving sales goals... ...performance reports Job Requirements ● Proven experience as call center agent or similar position ● Experience in customer service is...
- مطلوب موظفين كول سنتر – شركة كبرى تعمل بمجال السيارات بمحافظة السويس – للبنات فقط – إجادة استخدام برامج Microsoft Office – يفضل قرب السكن من منطقة الملاحة الجديدة السويس – ألا يزيد السن عن 30 عاما – اللغة الانجليزية جيدة على الاقل – مقر العمل الملاحة الجديد...
- A Call Center Executive (or Agent/Representative) handles customer interactions, primarily via phone, email, or chat, to address inquiries, resolve issues, and provide support. They are responsible for maintaining customer satisfaction, processing information, and meeting...
- A Call Center Manager is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same using key metrics REQUIREMENTS...
- A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. REQUIREMENTS Experience...
- مطلوب لتعيين بشكل عاجل بنتين كول سنتر وسوشيال ميديا وذلك للعمل فى شركة برجكتور سمارت لبيع البرجكتور والاب توب الراتب 3000 جنيه زائد عموله ع كل جهاز لتواصل ( … ) العنوان فيصل بجوار فندق قاعود مميزات الوظيفه - المرتب 3000 جنيه - عمولات شروط الوظيفه - مؤهل ع...
- مطلوب موظفين كول سنتر – ذكور فقط – للخريجين من مؤهلات عليا و اتمام الجيش / اعفاء – الحد الأقصى للسن 30 سنة – مرتب 6275 جنيهالعقد مع اتصالات نفسها (in source) – تأمين طبي و اجتماعي مواصلات ذهاب و عودة شفتات rotational (8 ساعات )خمس ايام عمل + يومين اجازة مميزا...
- Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions REQUIREMENTS High school diploma...
