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- ...issue yourself, you’ll coordinate with other internal teams to ensure it gets resolved. Analysing markup language and application logs to aid the development team in eliminating product bugs; Collaborating across functional areas to address customers’ needs as...
- ...Developers. Prepare detailed handover documentation for delivery once a deal closes. Maintain complete documentation and activity logs in Zoho CRM and Zoho WorkDrive . Tactical (Day-to-Day) Review new presales requests and coordinate with Sales for...
- ...& Best Practices ~ Write maintainable, production-quality Python code ~ Apply software engineering best practices (testing, logging, modular design) ~ Contribute to improving standards across ML development and deployment ~ Support experimentation and proof...
- ...management for continuous improvement. CRM, Compliance, and SOP Adherence Maintain complete CRM hygiene and follow naming, logging, and SLA standards. Document all communications and client actions in Zoho CRM. Participate in regular sales audits and...
- ...support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update end user’s status and information Pass on any feedback or suggestions by customers to the appropriate internal...