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  •  ...Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer... 

    Orange Business

    Cairo
    1 day ago
  • Customer Service Manager responsibilities include: Improving customer service experience, create engaged customers and facilitate organic growth. Taking ownership of customers issues and following problems through to resolution. Setting a clear mission and deploying... 

    Company Confidential

    United Arab Emirates
    4 days ago
  •  ...Job Description Leading the Customer Care staff. Resolving complex issues and inquiries. Constant follow up on customer’s pending...  .... Advice on any information the customer may need. Manage the communication channel between the customers and all departments... 

    Roya Developments

    Sheraton, Cairo
    11 days ago
  •  ...Job Description Role Overview As a Customer Success Manager at bluworks, you will be at the forefront of ensuring our clients achieve measurable success with our platform. You’ll build relationships, guide clients through onboarding, and serve as a trusted advisor... 

    bluworks

    Maadi, Cairo
    11 days ago
  •  ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent customer support across multiple channels. The ideal candidate will oversee daily operations for: Social Media Moderators... 

    HK Designs

    New Cairo
    12 days ago
  • conducting customer satisfaction surveys to understand what areas of the companys services need improvementscatering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutioncurating streamlined email and social... 

    Company Confidential

    United Arab Emirates
    13 days ago
  •  ...Job Description An ability to address customer requests in a timely manner Excellent communication and interpersonal skills with an aptitude for building strong client relationships Strong negotiation skills with a problem-solving attitude Availability to... 
    Mokattam, Cairo, Cairo
    18 days ago
  •  ...analyzing data to measure performance. Reporting on department performance to upper management. Conducting market research to stay up to date on trends. Overseeing day-to-day operations of the customer service team. REQUIREMENTS Experience: at least 1 year . Languages:... 

    Company Confidential

    United Arab Emirates
    18 days ago
  •  ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently and professionally Develop and implement processes to improve customer satisfaction Maintain client records and manage... 

    Roaya

    New Cairo
    19 days ago
  •  ...Job Description Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers...  ...achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according... 

    Capital hills developmen...

    6th of October
    17 days ago
  • Responsible and hard working Customer Service Manager - Banking required for a reputed company. REQUIREMENTS Experience: 5 years minimum . Experience in UAE: experience in UAE required . Languages: Arabic is an advantage PROVISIONS Employment visa provided . Medical... 

    Company Confidential

    United Arab Emirates
    6 hours agonew
  • Customer Service Manager - Banking required for urgent job placement. REQUIREMENTS Experience: 2 - 3 years . Education: Bachelor Degree required . Languages: Arabic is an advantage PROVISIONS Transport provided Salary: Negotiable

    Company Confidential

    United Arab Emirates
    4 days ago
  •  ...Job Description Account Management: Manage and grow online key customer accounts (B2C or B2B). Monitor product performance and customer behavior across e-commerce platforms. Ensure accurate product listing and stock availability on platforms. Coordinate... 

    Havana's Secret

    Giza
    10 days ago
  •  ...Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering... 

    Whitecollars

    Cairo
    21 days ago
  • Customer Service Managers, or Client Service Managers, are responsible for overseeing teams of customer service representatives. Their primary duties include answering customer questions and resolving problems, setting team goals, monitoring progress, onboarding and training... 

    Company Confidential

    United Arab Emirates
    9 days ago
  •  ...work, growth opportunities, and the chance to make a real impact in students’ lives. Key Responsibilities: Lead and manage the customer service team to deliver exceptional support to students and stakeholders. Set performance standards, monitor KPIs, and implement... 

    51 Talk

    Cairo
    24 days ago
  • Looking for Customer Service Manager - Banking preferable with UAE experience. Should be ready to relocate to Abu Dhabi REQUIREMENTS Experience: 2 - 3 years . Education: Bachelor Degree required PROVISIONS Employment visa provided Salary: Negotiable

    Company Confidential

    United Arab Emirates
    7 days ago
  • A Customer Service Manager in a bank is responsible for leading and managing a team to provide exceptional customer service, ensuring customer satisfaction, and achieving business objectives. They also oversee daily operations, train and develop staff, and improve processes... 

    Company Confidential

    United Arab Emirates
    14 days ago
  •  ...Business or Science Degree); ~8+ years of experience, preferably in a customer support in the telecommunication industry. ~ ITIL foundations certification ~ Customer Service and Project Management Experience ~ Possess virtual team management experience ~ Good... 

    Orange Business

    Cairo
    29 days ago
  • Customer Service Manager - Banking preferable with UAE experience required. REQUIREMENTS Experience: 3 years minimum . Experience in UAE: experience in UAE is an advantage . Languages: English required, Arabic is an advantage Salary: Negotiable

    Company Confidential

    United Arab Emirates
    18 days ago