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- ...to sustained GMV growth and loyalty program performance. What You’ll Own Identify and develop new revenue streams within the merchant portfolio including upsell opportunities, premium program tiers, and commercial partnerships that extend beyond the core platform...
- ...timely resolutions. Deliver an outstanding customer experience by aiming for first-contact resolution whenever possible. Manage merchant inquiries and support live order operations through internal dashboards. Handle customer complaints with empathy,...
- ...support, supporting the team-leader in assisting the team with complex situations Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders Meeting customer service performance metrics such as response...
- ...The B2B Field Operations Specialist is responsible for supporting and managing day-to-day operational activities related to B2B merchants and business partners. The role ensures seamless merchant onboarding, service activation, issue resolution, and operational excellence...
- ...us on this journey. The Technology Team Our technology team builds the platforms, systems, and payment infrastructure our merchants use to process millions of transactions daily. This team is building technology solutions to simplify MENA payments regionally...
- ...us on this journey. The Technology Team Our technology team builds the platforms, systems, and payment infrastructure our merchants use to process millions of transactions daily. This team is building technology solutions to simplify MENA payments regionally...
- ...the Role As a Sales Manager, you will be responsible for identifying, pursuing, and closing strategic partnerships with small merchants in the F&B, grocery, and/or pharmacy sectors. You will play a critical role in driving significant revenue growth and expanding our...
- ...on this journey. The Technology Team Our technology team builds the platforms, systems, and payment infrastructure our merchants use to process millions of transactions daily. This team is building technology solutions to simplify MENA payments regionally...
- ...Join J.P. Morgan Wholesale Payments, a global leader in cash management, liquidity, commercial card, FX, escrow solutions, and merchant services. to develop your career by delivering best-in-class service and building deep relationships to achieve 100% client satisfaction...
- ...platform launched by Wego in MENA. It gives users access to cashback offers, promo codes, deals, and vouchers across hundreds of merchants — making brand and deal discovery easier while enabling savings on every purchase. ShopCash operates in KSA, UAE, and Egypt. About...
- ...integrates with POS terminals globally to provide payment acquirers and ISVs with a unique differentiator for their POS terminals. The merchants of our partners benefit from world-class data, analytics & tools to predict consumer behavior using Artificial Intelligence,...
- ...successful candidate will be the first line of defense for our developers, investigating and resolving tickets/issues for customers and merchants Requirements Review transactions’ status and block fraud Reading daily transaction logs Resolve customer complaints or...
- ...on this journey. The Technology Team Our technology team builds the platforms, systems, and payment infrastructure our merchants use to process millions of transactions daily. This team is building technology solutions to simplify MENA payments regionally...