Search Results: 9,625 vacancies
Job Description
# Handling all customers’ inquiries, requests & complaints by phone, Emails and Customer portal’s ticketing system and Ensure delivery of MDP services to its customers with highest level of Service Quality in complete adherence to the Service Level Agreement...
...Job Description
Customer Support Officer
Cairo, Cairo Governorate, Egypt Customer Support Officer About the job Customer Support Officer
Aumet is a leading player in the healthcare sector, dedicated to digitalizing processes for medical distributors and...
...Job Description
Application Support Officer
Job Description
Key Responsibilities:
Provide general application support and trouble-shooting/problem-solving.
Insure to solve assigned tickets for the supported systems (24/7 SW) within SLA and ensure optimal...
...and production systems.
Upgrade systems with new releases and models.
Responsible for application administration activities in support of development, user acceptance test and production systems supporting web-deployed applications.
Script operational tasks for...
...Responsible for ticketed query system and ensures comprehensive database of queries and resolutions is kept up to date.
Provide technical support to different stakeholder within the organization.
Assist in providing technical trainings for staff and faculty.
Provide...
...customers
# Participate in service failover testing.
# Manage and document system configurations.
# Act as the 2nd layer of support for internal / external user’s problems.
Job Requirements
Minimum of a bachelor’s degree or equivalent in information...
...Job Description
Senior Integration & Middleware Support Officer
On-site Cairo, Cairo Governorate, Egypt 0036
Description
Provide technical support and assistance for integration and middleware systems. Monitor and troubleshoot integration and middleware...
...To provide advanced and highly efficient technical & functional support for all production applications.
KEY ACCOUNTABILITIES: 1.... ...close and reply to customer and user issues.2. Support the Senior Officer with analysing and diagnosing the technical problems in the...
...Job Description
Executive Officer (EXO) Support Specialist (USAID/Egypt)
Department: USAID MENA Office: USAID Office in Egypt
Location: Cairo , Governorate 4234122, Egypt
Function: Professional Services
Job ID: 663
Work Mode: On Site
Job...
Job Description
Job Purpose:
To implement activities related to product development including formulations development, analysis and reporting any faced issues to achieve product development in a timely manner with considerations for scaleup and tech transfer.
...
...Job Description
Provide technical support and handle incidents and service requests related to ATM and cards applications.
Analyze and troubleshoot system issues, identify root causes, and implement permanent solutions.
Monitor application performance, conduct...
...Job Description
Provide technical support for enterprise and banking applications, ensuring their smooth operation and availability.
Monitor application performance and address any issues or incidents promptly.
Troubleshoot and resolve application-related...
...business process reviews and create functional specifications.
Ensure application resources are assigned appropriately to day-to-day support and projects.
Provide support, guidance, leadership, and motivation to promote maximum performance.
Coordinate analysis and...
...made by direct selection by the Director-General.
In order to support the best informed process in the filling of the above-mentioned... ...Director and the direct supervision of the National Project Officer. Description of Duties The Financial and Administrative Assistant...
...Replacing parts as required and repairing equipment.
Providing support, including procedural documentation and relevant reports.... ..., TCP/IP and other networking concepts
Windows server 2012
Active Directory
Exchange 2010
Microsoft office
SQL Server...
...passionate Customer Service Representative to join our Alexandria office team. This position involves working offline in a dynamic... ...various social media platforms, providing knowledgeable and friendly support.
- Prepare orders for shipping, ensuring they meet our...
...Job Description
-Provide first line support on issues related to Operating system, connectivity,
-MS office including MS Outlook, Meeting room systems and Office IT
equipment.
- Log IT ticket for incidents and follow thru to resolution. Update ticket details...
...Job Description
We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will... ...Electricity knowledge.
Virtualization.
Comptia N+, Comptia A+, MS Office are essential.
Personal qualities:
Makes an impact...
...Lives in Nasr City / Heliopolis / New Cairo
English Speaker
Fluent in Arabic
Phone Sales Experience
Time Management
Proficient in Microsoft Office
Understanding of how CRM systems work
Multi-tasking abilities
Patience when handling tough cases...
...tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We... ...be part of our team in the Center of Excellence! As a Customer Support Specialist, you will handle clients’ inquiries and questions regarding...