...Position Summary Ensure cleanliness and orderliness of the whole office facility.
Duties & Responsibilities § Ensure cleanliness... ...office representative as required.
§ Perform standard office support duties.
§ Handle local purchase when required for urgent...
...customer success management, learning and enablement, and customer support you'll bring your knowledge, insights, and proven expertise to... ...respond to proactive digital communications, including events, office hours, newsletters, and other resources
~Provide insightful...
...Job Description
About the job Customer Support Officer
Aumet is a leading player in the healthcare sector, dedicated to digitalizing processes for medical distributors and pharmacies. We are seeking a dynamic Customer Success Manager to ensure the satisfaction and...
...Job Description
Enterprise & Banking Applications Support Senior Officer
On-site Cairo, Cairo Governorate, Egypt 0036
Description
Provide technical support for enterprise and banking applications, ensuring their smooth operation and availability. Monitor...
...Job Description
Application Support Officer
Job Description
Key Responsibilities:
Provide general application support and trouble-shooting/problem-solving.
Insure to solve assigned tickets for the supported systems (24/7 SW) within SLA and ensure optimal...
...Designation
Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for... ...experience
~Recent experience in a customer facing, advisory, support or consulting delivery role
~Ability to collaborate with and...
...and production systems.
Upgrade systems with new releases and models.
Responsible for application administration activities in support of development, user acceptance test and production systems supporting web-deployed applications.
Script operational tasks for...
Job Description
# Handling all customers’ inquiries, requests & complaints by phone, Emails and Customer portal’s ticketing system and Ensure delivery of MDP services to its customers with highest level of Service Quality in complete adherence to the Service Level Agreement...
...Job Description
Executive Officer (EXO) Support Specialist (USAID/Egypt)
Department: USAID MENA Office: USAID Office in Egypt
Location: Cairo , Governorate 4234122, Egypt
Function: Professional Services
Job ID: 663
Work Mode: On Site
Job...
...made by direct selection by the Director-General.
In order to support the best informed process in the filling of the above-mentioned... ...Director and the direct supervision of the National Project Officer. Description of Duties The Financial and Administrative Assistant...
...Job Description
Sales Support - Technical Sales Engineer
The NISBAU group of companies, headquartered in Nasr City, Egypt, has... ...highly desirable but not mandatory.
• Proficient in using MS Office applications.
• Able to learn quickly, a team player, reliable...
...keep up-to-date with information security issues.
Provides support for WAN and LAN network connectivity or related network issues... ...equivalent
~ Basic network troubleshooting is a must
~ Microsoft Office skills (Outlook, Word, Excel…) is a must
~2-4 years of...
...productivity.
Monitor field activities and provide real-time support to ensure smooth operations.
Collaborate with operational... ...good knowledge of technology and use of productivity apps
MS Office Excel, Word, Power Point
Fast typing with experience in data...
...Description
This vacant:
-Hybrid Attendance ( 3 Days from the office - 2 Days from Home) from the office either the Maadi office... ...newly installed Software products.
Provide technical client support and issue resolution remotely (via email, phone and other...
...Strong organizational and multitasking abilities, with the capacity to manage multiple priorities effectively.
Proficiency in MS Office and CRM software, with the ability to learn new systems quickly.
Attention to detail and accuracy in documentation and data...
...of notes and manuals
Maintain jovial relationships with clients
Job Requirements
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments...
...Replacing parts as required and repairing equipment.
Providing support, including procedural documentation and relevant reports.... ..., TCP/IP and other networking concepts
Windows server 2012
Active Directory
Exchange 2010
Microsoft office
SQL Server...
...build resilience in order to sustain development results. UNDP supports the 2030 Agenda for Sustainable Development and the 17 new Sustainable... ....
Other skills:
~ Proficient usage of computers and office software package (MS Word, Excel, PowerPoint etc.).
- UNDP...
...sustainable growth.
Dare to make an impact?
YOUR ROLE
Support in CSIS (corporate security standards) for application management... ...Fluent English speaker
Proficient user of Microsoft Office application
At Henkel, we come from a broad range of backgrounds...
...sustainable growth.
Dare to make an impact?
YOUR ROLE
Support in CSIS (corporate security standards) for application management... ...Fluent English speaker
Proficient user of Microsoft Office application
At Henkel, we come from a broad range of backgrounds...
...troubleshoot, diagnose and resolve technical hardware and/or software issues (Windows, Office, browsers, Printers, utilities, Cameras, POS, Fingerprint etc.).
providing technical support and troubleshooting assistance to end-users.
Maintaining computer systems and...
...are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
Experience as a Customer Support Specialist or similar CS role
Familiarity with our...
...Perform desktop application installations, upgrades, and other support and maintenance activities.
· Communicate effectively... ...customer support role.
· Technical and working knowledge of Office 365 and remote control.
· Good understanding of...
...Create and update the required reports .
Update the CRM system with all needed data continuously.
Communicate with the technical office regarding the modifications of the customers.
Go on site visits when needed with customers to update them about the status of...
...Description
JOB PURPOSE
To deliver a range of routine business support tasks, to ensure that staff are effectively supported.
KEY... ...staff to work effectively.
6. Support the maintenance of office files, documents, and records in accordance with established...
Job Description
making calls and respond to customer’s emails.
Management and resolve customer complaints.
identify and escalate issues to supervisors.
Research required information using available resources.
Research, identify, and resolve customer complaints...
...Job Description
Provide professional, and courteous customer support via phone, email, chat, and other communication channels.
Serve as a subject matter expert on our products and services, and effectively troubleshoot and resolve complex customer issues and inquiries...
...Lives in Nasr City / Heliopolis / New Cairo
English Speaker
Fluent in Arabic
Phone Sales Experience
Time Management
Proficient in Microsoft Office
Understanding of how CRM systems work
Multi-tasking abilities
Patience when handling tough cases...
...Job Description
Handling customer technical support cases through phone and email
Updating the company databases and brief documents
Evaluating system potential through assessing compatibility of new programs with existing programs
Improving existing programs...
...Participate in service failover testing.
~ Manage and document system configurations.
Job Requirements
Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support...