Get new jobs by email
- ...Senior Operations Manager is an experienced Business Process Outsourcing (BPO) leader responsible for optimizing efficiency, driving performance, and ensuring the sustainable achievement of goals across multiple operational functions in a call center setting . This role...
- ...interactions/transactions for aligned Teammates • Coach Teammates for performance improvement (campaign specific) • Report performance for... ...(Preferred) • Minimum of 1-year experience as Quality Analyst (preferred) • Basic excel/google sheets skills • Problem-solving...
- ...dedication to supporting People First. What does a Real Time Analyst really do? Requirements: Preferably with 1 year... ...Planning staff SPECIFIC RESPONSIBILITIES • Monitor queue level performance and variance to forecast in real time • Report any significant...
- ...Supervisor is responsible for leading and managing a team of QA Analysts or agents to ensure the delivery of exceptional customer... ...processes, including call monitoring, documentation reviews, and performance metrics tracking . Conduct regular audits and inspections to...
- ...dedication to supporting People First. Job Summary The Call Center Quality Analyst (Portuguese Language) will be responsible for monitoring, evaluating, and analyzing the performance of customer service interactions (calls, emails, chat, and social media) conducted...Remote job
- ...do? Provide frequent CSAT-related analysis, including CSAT drivers and end-user feedback, and work on improvement projects for performance metrics (Six Sigma) according to the prioritization approach or red flags. Analyze and provide recommended improvement actions...
- ...MISSION Represents and encourages a performance improvement culture within the company, working together with Operations and Support departments, supporting them to manage performance Improvement to help on the increase of efficiency and client/customer satisfaction...
- ...to ERP systems (e.g., SAP Ariba) and automation tools (e.g., RPA) is a plus Power BI experience especially for visualizing PTP performance and insights Experience contributing to digital transformation projects in finance or procurement is a plus Some perks of...
- Job Description Responsibilities: Accelerate adoption and improve performance of products for the assigned product family, by identifying optimization opportunities and leads for activation. Collaborate with cross-functional teams within Visa to deliver subject...
- ...Finance & Accounting · Cairo, Egypt Financial Analyst Become a part of Pemo’s incredible team! We’re bold, collaborative, and... ...processes Conduct variance analysis and help identify performance drivers Contribute to scenario planning and sensitivity analyses...
- ...industries to transform their CX. Job Summary The Real Time Analyst monitors actual vs plan delivery at queue & agent level to... ...multiple clients using a variety of tools to monitor & report performance Create and use standard templates to ensure consistent & accurate...
- ...overseeing all financial, commercial, and compliance aspects of the project while optimizing revenues, cash flow, and overall financial performance for Egypt and Nigeria. This role is contributing to the Automation/Energydustries/Solutions/Controlling in IMEA Region....
ABB
Cairo3 days ago - ...value stream enablers or global, common solutions required across businesses. The Opportunity: The Regional Transformation Performance Manager will play a pivotal role in shaping and executing the MENAT transformation agenda. This role provides strategic, operational...
- .... Key Responsibilities: • Report Generation: Create, maintain, and automate regular reports and dashboards to track key performance indicators (KPIs) and metrics. • Analyze large datasets to identify trends, patterns, and insights that can inform strategic...
- ...Product · Cairo, Egypt, Pemo HQ, Dubai, United Arab Emirates AI Analyst - Growth Become a part of Pemo's incredible team! We're... ...of leads to ideal customer profiles, and Hex for sales performance analytics. Build custom Python and JavaScript solutions for...
- ...We are seeking a detail-oriented Business Analyst to bridge the gap between business needs and technical solutions. This role focuses... ...to support business and operational decision-making. Perform gap analysis between current and target business states and propose...
- ...HRO company in MENA, is currently hiring a " Senior Business Analyst " in Maadi, Cairo / Ain Sokhna, Suez, Egypt for a large-scale... ...Ability to evaluate existing systems and recommend process and performance improvements ~ Experience in Customs, Supply Chain, Logistics...
- ...As a Data Analyst Specialist, you will support data-driven decision-making across our commercial organization. You will help analyze... ...questions into clear metrics, dashboards, and analysis that improve performance, efficiency, and execution in a fast-paced FMCG environment.As...
- ...Job Summary: The Security Operations Center (SOC) Analyst Tier 1 is responsible for the initial monitoring, investigation, and response to security incidents within an organization's IT infrastructure. This entry-level role serves as the first line of defense against...
- ...We are hiring a Business Analyst – Data & Operations Support to provide tactical support across multiple projects in a fast-paced operational... ...with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond. Key...
- ...PIPECARE Group is looking for an experienced Software Analyst to join our team in Jordan. By providing technology and service focused... ...with AI/ML or data-driven decision systems Ensure high performance, reliability, and integration within existing tools....
- ...Are you an analytical and adaptable professional ready to elevate organizational performance in a dynamic, globally recognized translation and localization company? Future Group invites you to join our innovative team as a Performance Management Specialist and make your...
- What you´ll do Monitor, analyze and prioritize security events Investigate, contextualize and remediate security incidents based on playbooks and individual analysis leveraging data from different source and tools. Provide consultancy to internal and external ...
- ...market leaders in the fields of E-Learning, Edu-Tech & Digital transformation. Naseej website: Job Summary: The Senior Business Analyst is responsible for analyzing system requirements, documenting business and technical requirements, and ensuring solutions align...
- ...providing expertise to support and successfully grow their business. Position Summary This position serves as a Service Experience Analyst for services provided to Visa clients, with a specific focus on new Solutions provided by Visa. This is an individual contributor...
- ...The Performance & Growth Marketing Manager will lead mazeeds marketing growth engine across the full customer lifecycle from acquisition to activation retention and revenue expansion. This role combines strategic performance marketing with growth initiatives focused on...
- ...The Role: You will be responsible for : # Skills Requirements for Riverbed APM ~ Experience with one or more Application Performance Management software such as Openet Riverbed APM, Dynatrace or AppDynamics. ~ Expert knowledge in Unix/Windows hardware,...
- ...Are you an analytical and adaptable professional ready to elevate organizational performance in a dynamic, globally recognized translation and localization company? Future Group invites you to join our innovative team as a Performance Management Specialist and make your...
- ...apparel or fashion e-commerce. Understanding of Amazons reimbursement policies and procedures. Previous experience handling FBA reimbursements or return disputes. Benefits: Work From Home Paid Time Off Regional Holiday Pay Annual Performance Bonus...Remote job
- ...SOC Tier 3 (T3) Analyst Job Description Job Title: SOC Analyst - Tier 3 / SOC Senior Analyst Role Overview: A SOC T3 analyst... ...point for critical incidents and advanced threats. They perform deep forensic analysis, threat hunting, and proactive security...
