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- ...special requests Oversee VIP arrivals, in-house experiences, and departures, coordinating with various departments to exceed guest expectations Implement and maintain guest recognition programs for VIPs, repeat guests, and special occasions Conduct service recovery...
- ...Implement and execute planned preventive maintenance (PPM) programs to ensure systems operate efficiently, consistently, and safely... ...engineering and guest service requests, minimizing downtime and coordinating urgent repairs Maintain accurate logs of all maintenance activities...
- ...implementation of this strategy for the segment. • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. • Works with management team to create and implement a sales plan addressing revenue, customers...
- ...A Hotel Operations Coordinator Assistant plays a pivotal role in supporting the daily functions of various hotel departments, ensuring... ...organization within the kitchen. 6. Recreation and Animation: Program Coordination: Assist in planning and organizing recreational...
- ...to drive engagement and conversions. Support guest loyalty and retention through integration of the ALL – Accor Live Limitless program and digital tools. Team Leadership Lead, inspire, and develop a high-performing team of commercial professionals across both...
- ...inclusive experience . With all-inclusive, all-exclusive programming and services , we cater for every member of the family and... ...business goals. Ensure reservations are well managed and coordinate with the reservations team. Drive market share in your...
- ...#Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully... ...software in the related field. Responsible for carrying out and coordinating complex activities in different fields. Additional...
- ...Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production... ...and evenings Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it...
- ...positive resolutions Collaborate with various departments to coordinate seamless guest experiences Oversee the check-in and check-... ...improve service quality Implement and promote loyalty programs to drive guest retention and revenue Coordinate with local...
- ...the Head Butler & VIP Manager or in his absence to the designated Butler. 2.33 Assists with luggage delivery and collection with coordination of Concierge. 2.34 Takes care of the guest’s laundry, pressing and dry-cleaning with coordination of Valet Runner. 2.35...
- ...& Training ~Recruit, train, schedule, and supervise bartenders, barbacks, sommeliers, and beverage servers ~Implement training programs to ensure staff are knowledgeable about products, mixology, upselling, and customer service ~Conduct performance evaluations and...
- ...to drive results, you should have an Associate degree or related experience, along with the aptitude to learn specialized software programs. Your experience should include troubleshooting, field repair or technical support activities centered on electrical and...
- ...showcase the benefits and perks of working at the property Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow...
- ...principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. • Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and...
- ...ensure and plan for excellent and interrupted services at the restaurants under his/her responsibility. # Assist Restaurant manager coordinate employees working at the restaurant. # Identify technical breakdowns in the units and make sure they are fixed. # Carry out...
- ...The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists...
- ...applications. In conjunction with the above tasks, act as the hotel’s liaison with both hardware and software suppliers, including coordination of maintenance agreements between hotel, suppliers and Corporate. Establish and maintain user procedures and hardware...
- ...people development on a daily basis to provide support to operational departments Partner with department to deliver training programs and other organizational and leadership development interventions Monitor and conduct learning and development reviews with each...
- ...that take time to solve to his/her immediate and follow-up on the matter. #Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any...
- ...Possess full knowledge of the hotel’s policies and procedures, implement these policies and procedures and, when necessary, ensure coordination between other departments. 2.16 To predict that all activities and to be purchased all equipment and belongings may create...
- ...computers and computer systems (including hardware and software) to program write software set up functions enter data or process... ...team goals etc. Attends meetings to plan organize prioritize coordinate and manage activities and solutions. Establishes long-range...
- ...Assists in monitoring group reservation forecast data. Coordinates with sales and Convention Services to process rooming lists and... ...customer and ensuring their satisfaction before and during their program/event. Sets a positive example for guest relations. Executes...
- ...high demand and implement targeted offers to specific markets coordinating peak booking campaigns. Conduct thorough market analysis to... ...Management degree an asset Computer literacy in Microsoft programs (Outlook Teams PPT) Opera S&C/SFA experience and administrative...
- ...Organize Sports Activities: Develop and coordinate a variety of sports and recreational programs for different age groups and skill levels including team sports fitness classes and educational workshops. Manage Events: Plan organize and oversee both large...
- ...and sustains Human Resources initiatives at the property. Coordinates the human capital review process at property(s) and leads succession... ...and proper use of total compensation systems tools programs policies etc. Participates in quarterly internal equity analysis...
- ...WORK ACTIVITIES Supporting Client Technology Needs Uses computers and computer systems (including hardware and software) to program write software set up functions enter data or process information. Assists in the the acquisition and maintenance of property...
- ...the benefits and perks of working at the property Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make...
- ...different areas of the hotel and to perform any other tasks assigned by your management. # Operates a quality professional fitness program carrying out fitness testing evaluations and program design and fitness instruction. # To be aware with hotels health safety and...
- ...the facility through sales representatives. # Assist the Accounting Department in collecting agency receivables by working in coordination with the Accounting Department. # Provide information to senior management about the departments monthly activities and prepare...
- ...cocktails. Maintain high guest satisfaction and handle VIP requests or complaints. Monitor inventory of lounge supplies and coordinate with F&B and housekeeping. Uphold hygiene safety and quality standards. Train and motivate team members to deliver superior...