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- ...performance indicators (KPIs) to measure customer satisfaction and experience success. Training and Development: Lead training programs to enhance customer service skills across the organization. Innovation: Stay updated on industry trends and best practices to...
- ...Engineering, or a related field. ● Solid understanding of computer science fundamentals (data structures, algorithms, object-oriented programming). ● Familiarity with at least one modern programming language (e.g., C#, Java, Python, or Dart). ● Good communication skills...