...interpret financial information and monitor sales and profits
Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find...
...appropriate levels to ensure smooth flow of the spa operations.
Able to handle any guest complaints or special requirements.
Able to promote and sell spa programs to groups, conference guests etc.
Able to the spa and wellness programs.
Able to implement and...
...on information from upper management to employees and vice versa
Prepare and submit performance reports
Decide on reward and promotion based on performance
Hire and train new employees
Ensure adherence to legal and company policies and procedures and...