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- ...Job Description Develop and Lead Quality Strategy: Design and implement strategic plans... ..., metrics, and KPIs for products, services, and operations. Ensure adherence to ISO... ...on the industry. Lead Quality Team: Manage, mentor, and develop a team of quality assurance...
- ...Job Description Devise procedures to inspect and report quality issues Monitor all operations that affect quality Supervise... ...Job Requirements Proven experience as a quality assurance manager or relevant role Thorough knowledge of methodologies of quality...
- ...scheme operating regulations and standards to ensure high quality customer service, data security and other business imperatives. Achieves... ...regulations. Risk and control committee member. HSE team management. Evaluates the performance and monitor the achievement...
- ...requirements and represent them in the field Perform overall quality control of the work (budget, schedule, plans, personnel’s... ...project team Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical...
- ...Job Description Quality Manager (Textile Manufacturing) We are currently seeking a highly experienced and detail-oriented Quality Assurance Manager to lead and oversee all quality control and assurance operations within our textile manufacturing facility. The successful...
- ...Job Description Devise procedures to inspect and report quality issues Monitor all operations that affect quality Supervise... ...years of relevant experience. ~ Strong leadership and team management skills. ~ Proficiency in Microsoft Office (lead audit - Food...
- ...be part of a dynamic team that’s passionate about making quality education accessible, while enjoying flexible work, growth... ...in students’ lives. Key Responsibilities: Lead and manage the customer service team to deliver exceptional support to students and stakeholders...
- ...Job Description Account Management: Manage and grow online key customer accounts (B2... ...returns, customer ratings. Customer Service Management: Solve order issues, delivery... ...team (if any), and ensure SLAs and quality are met. Create FAQs, scripts, and SOPs...
- ...Are you passionate about ensuring quality and delivering outstanding results in fast-paced project environments? We invite you to apply... ...with our team as a key leader in Quality and Project Management . If you possess a keen eye for detail, exceptional organizational...
- ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently and professionally Develop and implement processes to improve customer satisfaction Maintain client records and manage...
- ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent customer support across multiple channels. The ideal candidate will oversee daily operations for: Social Media Moderators...
- ...Description Provide 1st level of technical support & Incident management as Ticket creation, update, escalate and close incidents.... ...Proactive and reactive monitoring of the infrastructure devices / services and alert on performance trends that may adversely affect the...
- ...experience, preferably in a customer support in the telecommunication industry. ~ ITIL foundations certification ~ Customer Service and Project Management Experience ~ Possess virtual team management experience ~ Good technical knowledge of Network, IT Services,...
- ...Job Description The Education Quality Assurance and Accreditation Manager leads the standardization, implementation, and continuous improvement of quality assurance systems across ArabSkills' Applied Technology Schools (ATS). The role is responsible for maintaining...
- ...about technology and committed to fostering an environment where talent can thrive and grow.W e a re looking for a Technical Service Manager who will be a liaison between customer and technical team. The ideal candidate for this role should be results driven, customer...
- ...Job description / Role Job description Manage and lead QA team members. Assist organization in meeting quality standards and ensure applying ISO-9001:2015 and... ...through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals...
- ...Job Description Proven work experience as a CS account manager or Key account manager Solid sales experience in BTL Agency Hands on experience with Account management systems Understanding of sales performance metrics serve as a primary day to day liaison...
- ...evaluating calls. ~ Provides appropriate feedback to CSRs on quality of service to ensure adherence to procedures and scripts with the aim... ...and participates in meetings with supervisors and Team Managers / Project Leaders to discuss outputs of monitoring ~ Reports...
- votre rôle The purpose of Service Readiness Manager role is to lead the customer Journey from Build to Run, to ensure smooth Transition... ...writing and Very good presentation skills ~ Produce high quality written materials: process, Organizational Plans, ,...
- ...industry best practices. Lead, mentor, and manage a team of cloud engineers and support... ...operations of cloud infrastructure and services, ensuring high availability, performance,... ...cost reduction without compromising service quality. Manage relationships with service...
