Remote support jobs in Badr

 ...company’s IT systems like  * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation and configuration procedures. * Keep up to... 

 ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed... 

 ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics... 

 ...Job Description Provide real-time customer support via online chat platforms. Answer customer inquiries regarding products, services, and policies. Troubleshoot and resolve customer issues efficiently and effectively. Guide customers through website navigation... 

 ...Job Description •    Track and report on support metrics and support team performance. •    Track, Identify, and add qualified prospects to the sales pipeline. •    Maintaining accurate logs of all transportation and goods. •    Monitor deliveries and ensure customer... 

Job Description Respond to broker and brokerage inquiries via WhatsApp and official channels within SLA time frames (maximum 5 minutes). Provide brokers with updated pricing, unit availability, payment plans, and marketing materials upon request. Coordinate between...

 ...and ensure sales team is on board Suggest sales process improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS Proficiency with MS Office Suite, particularly MS Excel Excellent communication... 

 ...requests that they cannot resolve within agreed timescales Following up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved incidents, requests and other calls Conducting customer/user... 

 ...Job Description Intertrade, Egypt’s leading producer of PVC gaskets, is looking for a dynamic Sales & Customer Support Executive to join our team. This role focuses on driving B2B sales , maintaining strong relationships with business clients, managing their accounts... 

Job Description Contact potential or existing customers (that did not fully purchase the products) through phone to inform them about a product or service using scripts. Answer questions about products or the company Ask questions to understand customer requirements...

 ...Job Description Here is the revised version without the periods: Utilize ticket-tracking system to document all support incidents Creates and maintains detailed and complete Helpdesk documentation Reporting of metrics and KPIs for the Helpdesk Identify opportunities... 

 ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best... 

 ...knowledge transfer programs for new hires. Develop second-line leadership and succession planning for key roles. 2. Technical Support & Product Validation Lead the Technical Support team in providing expert solutions to customers and sales teams. Oversee... 

 ...Cairo located in Cairo, Egypt. As a Customer Care Agent, you will be responsible for providing exceptional customer service and support to our clients.  Your day-to-day tasks may include responding to customer inquiries, resolving customer issues, and maintaining customer... 

Job Description Search for candidates and review CVs. Do the interviews with applicants. Choose the best candidates and coordinate interviews with our team. Make sure all 3 sales reps are hired within 2–3 weeks. Give us regular updates on progress. ...

Job Description Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining...

Job Description Search for candidates and review CVs. Do the interviews with applicants. Choose the best candidates and coordinate interviews with our team. Make sure all 3 sales reps are hired within 2–3 weeks. Give us regular updates on progress. ...

 ...extension) Job Overview: We are hiring a Service Engineer to support equipment maintenance and field operations. This hands-on role...  ...sites. Operate as a service technician or site engineer in remote and industrial locations. Assist in equipment loading and... 

 ...verbal communication to effectively engage diverse audiences and support bilingual content needs. Collaboration & Coordination...  ...date with content trends. Work Arrangement Initial Phase: Remote work setup with regular team collaboration Transition Phase:... 

 ...through pre-commissioning, commissioning, to post-commissioning support, training, and ongoing maintenance operations. Key...  ...defined SLA timelines (e.g., within 4 working hours), providing both remote and on-site troubleshooting as needed. ~- Maintain clear documentation...