Service desk jobs in Egypt

Job Description First line support for the users Answer staff questions in person and via phone and email on all company supported applications. Troubleshoot desktops, laptops, IP phones, printers and networks problem. Perform hardware and software installations...

 ...Job Description Service Desk Specialist (level I) Job Category : Information Services Requisition Number : SERVI001183 Showing 1 location Job Details Description The Service Desk Specialist (level I) assists internal customers with IT incident resolution... 

 ...installations as required Proactively identify recurring issues and propose solutions to prevent future incidents Ensure adherence to service level agreements (SLAs) and customer satisfaction targets Keep up-to-date with technology trends and advancements to provide... 

 ...Job Description Role purpose: Vodafone Romaing Services is a eSim Data provided for the American and Canidian travellers visiting...  ...and friends all throught their smartphones. The VRS Service Desk Advisor will act as a frontline interface with travellers. Role... 

 ...Job Description Job Description - Senior Service Desk Specialist (2400001X) Job Description Senior Service Desk Specialist - ( 2400001X ) Description · Analyze and interpret business needs and deliver network solutions. Propose IT solutions that meet... 

 ...we're a fun-filled, dynamic bunch providing top-notch IT support services across the MENA region. With roots in Jeddah and branches...  ...harmony.???? Monitor and Maintain: Keep a hawk eye on our service desk ticketing system. Track, log, and juggle those incidents and requests... 

 ...support either inside Mantrac or with the ISP directly. Manage service requests, software installations, new computer setup, upgrade,...  ...Science or relevant field. Hands-on experience as an IT Help Desk Rep. or similar Fluent English Language proficiency. Basic... 

 ...Job Description Service Desk Analyst – Your future position As the Service Desk Analyst, you will provide functional and technical support in the Workplace Services area. Sounds interesting? It could well be your perfect opportunity if, like us, you always... 

 ...the next level of support personnel (IT functions). Record events and problems and their resolution in logs or the company’s service desk platform. Job Requirements ~ Males ONLY are welcome to apply. ~ Residents of Zayed and October are preferred. ~1-2 Relevant... 

 ...Job Description ·       Elevate the customer service experience, cultivating a base of engaged and satisfied customers. ·       Own customer issues from start to finish, coordinating with relevant departments for resolution. ·       Maintain meticulous records of... 

 ...Description • Ticket Management: Log, prioritize, and manage service requests and incidents in a ticketing system for efficient issue...  ...capability and eagerness to take ownership of our day-to-day Service Desk operations. • Pro-actively monitor health of key elements of... 

 ...implementing preventive measures to avoid recurring issues. IT Service Delivery: Monitor and evaluate IT service delivery, ensuring...  ...the technical skills and customer service capabilities of service desk staff. Vendor Management: Oversee relationships with IT vendors... 

 ...different types of systems. Responding in a timely manner to service issues and requests.  Follow up with users in a daily basis to...  ...WAN. Solid knowledge of remotely applications (TeamViewer, Any desk, etc.).  knowledge of EDR, Antivirus, Backup, Maintenance,... 

 ...Job Description Job Number 24075552 Job Category Rooms & Guest Services Operations Location Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation?... 

 ...Job Description Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests...  ...multi-tasking abilities Problem-solving skills Customer service orientation GRADUATED ; additional qualifications will be a... 

 ...Job Description Desk Manager location Sharm El Sheikh, Cairo, Egypt category Hotel DoubleTree Sharm El Sheikh - Sharks Bay...  ...front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. As a Desk manager, you... 

 ...Role Description This is a full-time on-site role for a Front Desk Officer located at Malvern College Egypt in Cairo. The Front Desk Officer will be responsible for receptionist duties, customer service, office equipment upkeep, and office administration tasks.... 

 ...Job Description Head of OCB Service Desk ref :577381 | 24 Jan 2024 apply before : 23 Apr 2024 Egypt Cairo - Egypt about the role Job Purpose: Head of Service Desk is responsible to Develop the operational plan needed to support OCB customers... 

 ...Job Description # Receive visitors at the front desk by greeting, directing, and assisting them appropriately, and ensure timely update...  ...packages flow in & out of office through dispatchers or courier services. # Monitor the office supplies, ensuring availability of items... 

 ...to review and select best connectivity (Internet, WAN & Mobile services) solutions. • Accountable for support and maintenance of printers...  ...Management obligations. • Ensure the onsite & service desk service is ran in accordance to the global SOP. Job Requirements...