Shared service jobs in Maadi, Cairo

 ...for assist our customers with technical problems when using our services. Coordinate mentorship programs for new customer service...  ...useful discussions with customers Gather customer feedback and share with our Sales, operation and Marketing teams Acknowledging... 

Job Description - Assist users in navigating our platform and addressing their inquiries promptly. - Build and maintain positive relationships with users, ensuring their satisfaction and loyalty. - Establish effective communication channels to facilitate user-platform...

 ...Asia, Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now! We are hiring Service Delivery Manager for one of Future Group subsidiaries in BPO industry. Job Summary: As a Call Center Manager, you will be responsible... 

 ...specialize in clothing alterations and repairs, with selected branches providing dressmaking. We are currently looking for Customer Service Specialist for our stores across Cairo. This is a fast paced and diverse role which would suit someone with either a retail... 

 ...complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional... 

 ...communication. Establishing and maintaining effective working relationships. Work Conditions: Working Hours: US shift. Working model: Hybrid (Office and remotely) Working Days: 5 days (2 days Off) Reporting To: Service Delivery Account Manager. (SDAM)... 

 ...' requests (Chat and Email) Conflicts resolution Job Requirements Qualifications Strong customer support and customer service skills Ability to create a positive customer experience. Multi-tasking Ability to handle customer inquiries and resolve issues... 

Job Description Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining ...

 ...prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service. Provide responsive and competent telephone support to customers in the areas of problem solving and handling customer inquiries... 

 ...Inquiries. Acknowledge and resolve customer complaints. Processing orders, forms, applications &Requests. Handling Mobile service inquires and complaints. Handling Home services and fixed lines services and complaints. Ensure Customer satisfaction and provide... 

 ...Job Description Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support. Job Requirements Communication... 

 ...Job Description Build expert, dynamic knowledge of the company’s products and services Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships Respond quickly, professionally... 

 ...against rules. Answering emails. Job Requirements Excellent English speakers. Graduates. at least 1 year of experience in Customer service/ Sales. Max age 30. Excellent Microsoft. High typing speed. Multi-tasking - Good Communication Skills.... 

 ...Responsible for troubleshooting customer issues, providing data and guidance to the sales team. Identify customer’s needs, provide service within agreed service levels, manage date/time commitments made to customers. Review pending orders and specific customers’... 

Job Description Etisalat UAE is now hiring! We are looking for Excellent up to Fluent English graduates for SMB (Small & Medium Business) account • Location: Maadi Degla, IST building • Rotational 9 hours shift including one hour break. • Days off: 2 days off...

 ...communication channel between users and our platform. Job Requirements Excellent English. Experience in sales or customer service positions is a plus. Knowledge of Learning Management Software (LMS). Familiarity with interactive learning activities.... 

 ...Provide customer support through answering inquiries via Voice calls, E-mails, and live Web Chat to ensure customer satisfaction with services. Manage billing inquiries through use of various internal systems to meet client objectives. Document customer interactions... 

Job Description Etisalat UAE is hiring ( Small & Medium Business Account) 1) Net salary 10K + 5K commission EGP/Month 2) Bonus program 3) Free VPN line 4) Social and medical insurance 5) Fully Paid training 6) Career path 7) Annual increase 8) Annual ...

 ...Job Description Etisalat UAE is Hiring Immediately For a Customer Service Representatives with a chance to get promoted after 6 months depending on your Performance Job type: Full time Job benefits: ~Net salary 7200 EGP/Month (6000 net basic1200 KPI's) ~1... 

 ...Job Description job description: HEtisalat Global service is hiring back office account  Smiles Account Chat & outbound calls Benefits  Net Salary /Month (6,000 Net + 1,200 KPIs) * 15% COLA after 3 months from the hiring date * Social insurance & Medical...