...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
Coordinate mentorship programs for new customer service representatives
Assess the impact of each educational course on staff performance and client satisfaction
Maintain updated...
...facilitate job closing and invoicing
Maintain all filed vehicles if made available, in a clean and presentable condition
Write service or job reports on each job
Maintain good customer contacts and relations
Uses special tools in a safe and careful manner,...
مطلوب موظف خدمة عملاء
– لا يشترط خبرة في بعض التخصصات لوجود تدريب بالشركة مؤهل عالي / فوق متوسط / متوسط
– السن من 20 ل 50 عام
– راتب يبدأ من 5000 الى 6000 – عدد ساعات العمل 8 فقط استلام العمل في نفس الىوم
– المقر المهندسين ميدان لبنان
– مكان العمل ( القاهرة /...
مطلوب خدمة عملاء
– لا يشترط خبرة في بعض التخصصات لوجود تدريب بالشركة مؤهل عالي / فوق متوسط / متوسط
– السن من 20 ل 50 عام
– راتب يبدأ من 4000 + 5000
– المقر المهندسين ميدان لبنان
– مكان العمل ( القاهرة / الجيزة )
– عدد ساعات العمل 8 فقط استلام العمل في نفس الي...
Job Description
Proven work experience as a Strategic account manager or Key account manager
Solid sales experience in B2B environment
Hands on experience with CRM software and Account management systems
Understanding of sales performance metrics
An ability...
Job Description
First line support for the users
Answer staff questions in person and via phone and email on all company supported applications.
Troubleshoot desktops, laptops, IP phones, printers and networks problem.
Perform hardware and software installations...
...to multitask
Familiar with loyalty programs and C. Sat practices
Job Requirements
Excellent English Language
Customer service experience from 3 to 5 years
Experience in high-end products/services or luxury brands
Very good experience dealing with A...
Job Description
Customer complaints handling
Inbound and outbound calls
Online orders fulfillments (confirmation/delivery/exchanges/returns)
Customers inquiries handling (phone/social media/emails)
Reporting and analysis
Communicating with back offices ...
...Job Description
We are looking for talented and motivated individuals to join our team as :
( Customer Service Representatives )
Responsibilities:
Handle inbound and outbound calls
Provide excellent customer service
Resolve customer issues
Sell products...
...parts using correct and current time etc.
Return unused parts on job completion to facilitate job closing and invoicing
Write service or job reports on each job
Maintain good customer contacts and relations
Uses special tools in a safe and careful manner,...
...Job Description
Role Description
This is a full-time on-site role as a Call Center Customer Service Representative located in Giza. The Customer Service Representative will be responsible for providing exemplary customer service to parents, schools, and businesses...
...Attractive salaries.
~ Laptop/PC provided
~ Medical insurance.
Job Requirements
~1-3 Years of experience as a customer services agent.
~ Fluent English communication skills. is a MUST
~ Good Microsoft Office knowledge.
~ Previous medical or dental...
...coordinating with the IT support team, identifying root causes, and implementing preventive measures to avoid recurring issues.
IT Service Delivery: Monitor and evaluate IT service delivery, ensuring adherence to service level agreements (SLAs) and customer satisfaction...
...Description
Achieve his targets requirements for sales of Parts and Service to his allocated customers.
Handle major accounts and seal... ...Continually generate new prospects to improve the company’s share of market.
Possess a deep level of product knowledge in the parts...
...Prepare and deliver appropriate presentations on products and services
Create frequent reviews and reports with sales and financial... ...better results
Gather feedback from customers or prospects and share with internal teams
Job Requirements
Thorough...
...searching for new projects.
Selling organization's products and/or services by bidding on projects
Identify and explore new business... ...within a specific sales territory, working towards market share increase for various Lighting industry applications.
take necessary...
...strategies to support the sales, including analysis of products and services and setting targets to ensure adequate revenues selling for the... ..., ensuring consistent messaging and efficient information sharing across the organization.
Collaborate with cross-functional teams...
...•Manage personnel & develops sales, sales support staff and share the work between them.
•Develop specific plans to ensure... ...objectives met by the sales team.
•Monitor the quality of service provided to customers to ensure customer satisfaction.
Job...
...Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies... ..., profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs...
...along with external resources to develop relevant marketing assets.
Analyze channel performance and develop a reporting process to share out results internally.
Stay abreast of trends and innovations across the paid media landscape and partner with the rest of the...
...Description
~100% Process audit.
~ Conducting portfolio reviews within the standard turnaround time as per company parameters. Able to share TAT report for portfolio.
~ Recording Audit sample for each team member, which will in improving performance and training team...
...Job Description
Responsible for conducting and coordinating software quality activities throughout the project.
Share in daily stand ups to ensuring sprints are completed on time and removing impediments.
Responsible for quality activities by actively writing...
...within the time frame
Conduct an agreed number of outbound phone calls per month to ensure regular customer contact
Retain SMSA share of wallet growth with existing customers in their portfolio
Identify Customer revival opportunities within portfolio from the...
...security of the information systems,
communication lines, and equipment.
• Develop standard procedures for system purchases,
services, security, disaster recovery, etc.
• Perform operational risk assessments and implement
mitigation solutions.
• Identify...
...Job Description
Selling products and services using solid arguments to prospective customers
Performing cost-benefit analyses of existing and potential customers
Maintaining positive business relationships to ensure future sales
Learn the products and services...
...Job Description
Contact potential or existing customers to inform them about a service using scripts
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information...
...externally.
~ Control over the use and maintenance of the equipment, transportation facilities, communication, and other administrative services.
~ Fully responsible for processing and rehabilitation of buildings services, and to take the necessary preventive and remedial...
...Handle petty cash – Manage day to day requirements for petty cash by preparing vouchers and making reports for payments to cellular service providers, entertainment facilities providers and other vendors.
~Maintain records of telephone, mobile, electricity, ACs and...
...maintenance requirements.
• Providing technical support for maintenance and repair medical equipment and devices.
• Keeping up-to-date service history on all biomedical equipment and devices.
• User training on medical equipment for operation and safety
• Knowledge of...
...timely and accurately to reflect a positive image of the company.
Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.
Handles customers’ complaints of different nature,...