Search Results: 2 vacancies
...onboard new employees
Answer questions from staff and provide guidance and feedback
Anticipate escalation and take over calls when needed
Devise ways to optimize procedures and keep staff motivated
Measure performance with key metrics such as call abandonment,...
...existing customers by continuously proposing solutions that meet their objectives.
Acquire a thorough understanding of key customer needs and requirements.
Handle Customer Development Agreements, negotiation and contract process for new/existing customers that...
