Search Results: 2 vacancies
...Set objectives for each agent while providing year-round coaching.
Resolve escalated customer complaints.
Analyze sales statistics and generate reports to the line manager that can be used for monitoring.
Record, store and retrieve both hard and soft customer...
...continuous job knowledge and awareness of company policies, and overall customer service etiquette requirements
Collect and compile statistical quality data
Analyze data to identify areas for improvement in the quality system
Produce monthly scorecards based on KPIs...
AstraZeneca Egypt
Mansoura
18 days ago
