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- ...are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Required Skills & Qualifications: ~ Bachelor’s degree in business, Marketing,...
- ...related to networks and computer systems. Follow up with staff to ensure full resolution of reported issues. Provide remote support to make changes and fix problems as needed. Run reports to analyze common complaints, identify trends, and recommend solutions....
- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. • Investigate reported bugs or errors, replicate issues, and escalate to development when necessary. • Serve as the main point of contact...
- ...Job Description Job Summary We are seeking a highly capable and service-oriented IT Support Specialist to manage and support the organization’s technical infrastructure, ensuring uninterrupted IT services and prompt resolution of user issues. The ideal candidate...
- ...Description This is a full-time on-site role for a Sales Operations Specialist at ACMA for Chemicals and Mining in Heliopolis. The Sales... ...for managing sales processes, analyzing sales data, supporting customer service activities, and ensuring smooth sales operations...
- ...information using templates and CRM systems Conduct customer satisfaction surveys and flag any dissatisfaction to the proper channels Support daily administrative duties, including scheduling, database updates, and documentation Provide accurate product and service...
- ...business travel for modern teams by offering a seamless, smart, and productive experience. What You’ll Do As a Customer Support Specialist, you’ll be on the frontline of delivering exceptional travel experiences for our B2B clients. Your responsibilities will...
- ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment... ...more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience....
- ...Job Description Role overview: The MS Dynamics 365 F&O Functional Support Specialist is responsible for providing functional support, troubleshooting, and continuous improvement of Microsoft Dynamics 365 Finance & Operations modules. This role bridges business needs...
- votre rôle Responsibilities: IT Business Support Team within IT division in Orange Business delivers both 2nd level of application support to internal employees by providing End to End ownership of all requests received from the end-user community and also a SPOC...
- ...Job Description Job Summary: We are looking for a highly skilled and proactive Network, Security & Technical Support Specialist to join our IT team to work offshore from based from our Cairo office, serving Samir Group – a leading company in Saudi Arabia.. The...
- ...Job Description - 2–5 years of experience in technical support related to network and telecommunications systems - Solid understanding of networking protocols and infrastructure - Strong problem-solving and analytical skills - Bachelor’s degree in IT, Telecommunications...
- ...share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk...
- Job Description Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining...
- ...! Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients succeed....
- ...ensure sales team is on board Suggest sales process improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS Proficiency with MS Office Suite, particularly MS Excel Excellent...
- ...company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation and configuration procedures. * Keep up to...
- ...the transactions are complete and reconcile. Record ongoing front end and back-end invoices and data entry on real time basis. Support the local team in Egypt to ensure that smooth entering of the transactions in to the system Review reports with CFO on monthly...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...ensuring alignment with organizational goals and industry best practices. Lead, mentor, and manage a team of cloud engineers and support staff, fostering a high performance culture. Oversee the day-to-day operations of cloud infrastructure and services, ensuring...
